German-Speaking Service Analyst - ESG Compliance

NQC; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working policy

Salary sacrifice/private pension scheme

25 days holiday

Health Cash Plan

Learning & Development

Life Assurance

Job summary

A leading software company in supply chain management is seeking a German-speaking Service Analyst on a fixed-term contract in Manchester. The ideal candidate will provide multilingual support and carry out compliance checks on supplier documentation, ensuring they meet international ESG standards. Experience in customer support and strong communication skills are essential. This hybrid role offers numerous benefits including a salary sacrifice pension scheme, 25 days holiday, and a supportive working environment.

Qualifications

• Fluent in German and English, essential for user support.
• Experience in customer support, service delivery or compliance.
• Excellent communication skills, able to explain compliance clearly.

Responsibilities

• Provide multilingual support via web chat, phone, and email.
• Carry out compliance checks on supplier documentation.
• Guide suppliers on ESG compliance standards.

Skills

Fluent written and spoken German

Customer support experience

Strong IT literacy

Excellent interpersonal skills

Time-management skills

Tools

Google Workspace

MS Office

Job description

A leading software company in supply chain management is seeking a German-speaking Service Analyst on a fixed-term contract in Manchester. The ideal candidate will provide multilingual support and carry out compliance checks on supplier documentation, ensuring they meet international ESG standards. Experience in customer support and strong communication skills are essential. This hybrid role offers numerous benefits including a salary sacrifice pension scheme, 25 days holiday, and a supportive working environment.