German Export Customer Services

Euro London; Kirkby-in-Ashfield; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Profit Related Pay Scheme

Contributory pension scheme

Subsidised canteen

Car parking facilities

Job summary

A successful international company is seeking an Export Sales Administrator in Kirkby-in-Ashfield. The role requires fluency in both German and English, providing administrative support to overseas partners amidst a dynamic, organized team. Key responsibilities include process management for customer inquiries and order processing, as well as translation tasks. The company offers a competitive salary of £28K-£30K, alongside benefits like a contributory pension and Profit Related Pay Scheme, all in a modern work environment.

Qualifications

• Fluent in German and English, both spoken and written.
• Previous experience in customer service is ideal.
• High organizational skills and ability to meet tight deadlines.

Responsibilities

• Provide administrative support to overseas agents and customers.
• Manage customer enquiries, order processing, and quotations.
• Translate material between English and German.

Skills

Fluent in German (C1)

Fluent in English

Customer service experience

Organizational skills

Positive attitude

Job description

Export Customer Services - German - Kirkby in Ashfield - Onsite - £28K-£30K + Benefits

Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.

The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.

It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in Customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important, is a professional and positive attitude and the ability to learn the full training provided. The export office is a fast moving environment and you must be highly organised and be able to work to tight deadlines.

Hours of work are Monday - Friday, 8.30am - 5pm. The role is an office based position where you will receive full training. You will be working in amazing, brand new hi-tech offices and with a multinational establised team.

The company offers a number of benefits such as Profit Related Pay Scheme, a contributory pension scheme, subsidised canteen and car parking facilities.

Please note that we can only consider applicants who already hold a full UK work permit.