German-Speaking Onboarding Specialist (Remote UK)

JAM Recruitment Ltd; Brighton; Hybrid; GBP 31,000 - 33,000; Full time

Job summary

Manpower in Brighton seeks an Onboarding Specialist (German-speaking) to guide corporate clients through the first experience of the onboarding process. You will liaise with Global Commercial Services as the primary contact for German-speaking clients, and coordinate onboarding for international accounts with support from Business Development Managers.

The role emphasizes strong German and English communication, relationship-building, and process improvement to ensure smooth client transitions

Qualifications

• Fluency in German is required.
• Excellent telephone, verbal and written communication skills.
• Knowledge of Excel essential.

Responsibilities

• On-Boarding of clients to complete application forms and collect all legal documents required to launch the implementation.
• Manage the end-to-end onboarding process for new commercial clients and expansion of existing client.
• Monitor onboarding progress and proactively address delays or blockers.
• Input of new and expanding corporate client data to the risk tools and the resulting set up of the client''s programme.
• Taking ownership of projects that drive the development and enhancement of existing tools and process.
• Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process.
• Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams.

Skills

German fluency

English fluency

Excellent communication

Relationship building

Problem solving

Process improvement

Sales mindset

Tools

Excel

Job description

Manpower in Brighton seeks an Onboarding Specialist (German-speaking) to guide corporate clients through the first experience of the onboarding process. You will liaise with Global Commercial Services as the primary contact for German-speaking clients, and coordinate onboarding for international accounts with support from Business Development Managers.

The role emphasizes strong German and English communication, relationship-building, and process improvement to ensure smooth client transitions