German-Speaking Onboarding Specialist - Remote UK

Manpower Group (UK); Brighton; Hybrid; GBP 19,000 - 28,000; Full time

Job summary

Manpower Group (UK) is hiring an Onboarding Specialist in Brighton for a FTSE 100 Credit Card Company. You will guide corporate clients through the onboarding process, acting as the primary contact for Global Commercial Services, with a focus on German-speaking accounts and a collaborative approach.

This temporary role runs 35 hours per week (Mon–Fri, 8am–4pm) with potential extension, in a dynamic environment focused on accuracy and process improvements.

Qualifications

• Excellent telephone, verbal and written communication skills.
• Fluency in German is required.
• Knowledge of Excel is essential.
• Strong customer focus with ability to identify and meet needs.
• Proactive mindset for process improvements.
• A sales mindset is advantageous.

Responsibilities

• On-Boarding of clients to complete applications and collect documents.
• Manage end-to-end onboarding for new and expanding clients.
• Monitor onboarding progress and address delays or blockers.
• Input client data into risk tools and set up programmes.
• Own projects that improve tools and processes.
• Provide premium advisory services during onboarding and enrolment.
• Collaborate with Sales and Implementation teams for handover.

Skills

Communication skills

German language

Process improvement

Customer focus

Problem solving

Excel

Sales mindset

Job description

Manpower Group (UK) is hiring an Onboarding Specialist in Brighton for a FTSE 100 Credit Card Company. You will guide corporate clients through the onboarding process, acting as the primary contact for Global Commercial Services, with a focus on German-speaking accounts and a collaborative approach.

This temporary role runs 35 hours per week (Mon–Fri, 8am–4pm) with potential extension, in a dynamic environment focused on accuracy and process improvements.