German Speaking Customer Service Administrator

Allscreens Nationwide Ltd; Liverpool; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free car parking

Birthday off

25 days holiday + bank holidays

Job summary

A German-speaking Customer Service Administrator is needed in Liverpool to manage sales orders from receipt to delivery while ensuring excellent customer service. You will handle queries, process orders, and liaise with internal teams.

Fluency in German and English, plus strong communication and data-entry skills, are essential. This full-time, permanent role offers 25 days holiday + bank holidays + birthday off, with a salary of £28,000 per annum.

Qualifications

• Fluent in both German and English languages.
• Good spoken and written communication skills.
• Reliable with excellent time management skills.
• Experience inputting data.
• Accessible location / free car parking.

Responsibilities

• Handle customer queries and manage order processing.
• Coordinate and liaise with internal departments to fulfil orders.
• Process sales orders from receipt to delivery while maintaining quality service.
• Maintain up-to-date product information and handle ad-hoc administration tasks.
• Build relationships with customers to ensure satisfaction.

Skills

German language

English language

Communication skills

Time management

Data entry

Reliability

Job description

German Speaking Customer Service Administrator

German Speaking Customer Service Administrator

Liverpool

Salary - £28,000 per annum

Full time - Monday to Friday, 8:45am - 5pm

Permanent

Holidays - 25 days + bank holidays + birthday off!

We are currently looking to hire an experienced Customer Service Administrator who is fluent in both

German and English.

Our client operates on an international scale and requires a bilingual candidate to process customer orders for their German market.

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information.

The salary for this role is £28,000 per annum.

What experience do you need?

• Fluent in both

German and English languages

• Good spoken and written communication skills
• Reliable with excellent time management skills
• Experience inputting data
• Accessible location / free car parking
• Holidays - 25 days + bank holidays + birthday off!

we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.