German-Speaking Customer Experience Executive

Huel; Tring; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

30 days annual leave plus bank holidays

Free Huel

Paid volunteering days

On-site gym and wellness area

Private medical and health insurance

Electric car scheme

Cycle-to-work scheme

Enhanced family leave

Workplace nursery scheme

Paid employee referral scheme

Biannual events

Job summary

A nutrition-focused company in Tring is seeking a German Speaking Customer Experience Executive for a 6-month fixed-term contract. You will provide exceptional service and support to our customers, fluent in both German and English. This role involves managing queries effectively, ensuring a high level of communication and service. The position offers a hybrid working model and a range of impressive benefits, including private health insurance and on-site wellness facilities.

Qualifications

• Strong time management and ability to manage workload effectively.
• Self-starting attitude with accountability for targets.
• Learning agility and ability to adapt quickly.

Responsibilities

• Deliver thoughtful, personalized support across multiple communication platforms.
• Respond to queries related to product advice, subscriptions, and troubleshooting.
• Manage performance to balance quality and efficiency.
• Create memorable moments to enhance customer experience.

Skills

Fluency in German

Fluency in English

Strong written skills

Brilliant communication

Attention to detail

Job description

A nutrition-focused company in Tring is seeking a German Speaking Customer Experience Executive for a 6-month fixed-term contract. You will provide exceptional service and support to our customers, fluent in both German and English. This role involves managing queries effectively, ensuring a high level of communication and service. The position offers a hybrid working model and a range of impressive benefits, including private health insurance and on-site wellness facilities.