German speaking Account Coordinator

Language Matters Recruitment Consultants Ltd; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Language Matters Recruitment Consultants Ltd is seeking a bright German speaker to coordinate customer accounts in Watford. The successful candidate will be responsible for client retention and maintaining communication with clients via phone and email.

You will need to be confident, possess outstanding communication skills, and have experience in customer care or administration. A strong knowledge of Microsoft operating systems is essential.

Qualifications

• Fluent in German (both written and spoken).
• Previous experience in customer care, administration, or account management.
• Strong communication and interpersonal skills.

Responsibilities

• Coordinate customer accounts, promoting client retention.
• Be the first point of contact for clients via phone and email.
• Maintain up-to-date client account records.

Skills

Fluent in German (written and spoken)

Strong communication skills

Interpersonal skills

Teamwork

Tools

Microsoft operating systems

Job description

A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention.

Your responsibilities will include:

• Administrating and coordinating existing customer accounts from A to Z
• Being the first point of contact for your assigned clients, communicating with them via phone and email to answer questions, give them company updates and follow up on their contracts
• Coordinating with other departments to deliver customer requirements
• Ensuring all client account records are kept up to date

About you:

The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company.

Profile:

• Required to be fluent in German written and spoken
• Previous experience working in customer care, administration, client support or account management dealing with products
• Solid knowledge of Microsoft operating systems
• Demonstrated interpersonal skills and the ability to work as part of a team and independently

To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.