General Store Manager

Scope; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity organization is seeking a General Store Manager for their Andover location. This role offers the opportunity to creatively manage store operations, enhance community ties, and lead a diverse team. Ideal candidates will have a background in retail management, excellent customer service skills, and a commitment to the organization's values of inclusivity and sustainability.

Benefits

35 days annual leave

Flexible working

Company pension

Training and career development

Colleague networks and wellbeing incentives

Qualifications

• Experience in fashion and homeware management.
• Ability to manage a large store.

Responsibilities

• Oversee stock collection and display.
• Ensure accurate cash handling and financial reporting.
• Recruit and develop staff and volunteers.

Skills

Customer Service

Attention to Detail

Commercial Minded

Collaboration

Tools

Microsoft Office

Job description

Join to apply for the General Store Manager role at Scope

Lead Recruitment Specialist – Retail & Services

As Store Manager (known internally as General Store Manager) of Scope's Andover store, you will have the autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day presents a different challenge that you will find extremely rewarding.

The role

• Oversee all aspects of stock collection, preparation, and display, and explore ways to increase stock donations.
• Ensure accurate cash handling, banking, and financial reporting.
• Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies, fostering an inclusive team environment.
• Deliver exceptional customer service and engage with the local community to strengthen ties.
• Review and implement all relevant Health and Safety policies to ensure compliance.

For more details on responsibilities, skills, and experience required, please refer to the full job description linked above.

We also ask you to demonstrate an appreciation of Scope’s values and our ambition to create equal futures with disabled people.

About You

To succeed in this role, you should:

• Have previous experience in fashion and homeware, as well as managing a large store.
• Be personable with excellent customer service skills.
• Be commercial-minded with a can-do attitude.
• Work collaboratively and demonstrate excellent attention to detail.
• Be proficient in Microsoft Office and numerate, ensuring accurate cash handling and financial reporting.

Please include examples in your application demonstrating how you meet these key skills.

Working in Our Shops

Our shops are the face of our retail brand, each with its own character. We focus on sustainable fashion, engaging with local communities, and raising funds to support disabled people and their families.

Shop Hours

Scope Charity Shops are open daily, requiring some weekend and Bank Holiday work. Full-time hours are 35 hours per week, working five days out of seven, with part-time hours on a rota basis.

Our Values

Pioneering, courageous, connected, open, fair — these values empower our colleagues to make decisions, innovate, and push boundaries with grit and urgency.

Disabled Candidates

We are committed to disability equality and encourage applications from disabled people. We will interview all disabled candidates who meet the essential criteria and support adjustments during the application process. Please contact [e-mail] for adjustments.

Equality, Diversity, and Inclusion

We promote an inclusive culture, value diverse perspectives, and aim to reflect the communities we serve. Learn more about our approach on the Scope website.

Benefits

• 35 days annual leave
• Flexible working where possible
• Company pension
• Training and career development
• Colleague networks and wellbeing incentives

Application Deadline

We welcome applications by 11:59pm GMT on Tuesday, 27 May 2025.

How to Apply

Click the apply button to create an account and complete your application form.