General Showroom Manager

Wren Kitchens; Greater London; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Uncapped commission

Career progression opportunities

Job summary

Wren Kitchens in Feltham is seeking a dynamic General Showroom Manager to lead a high-performing kitchen showroom. You’ll recruit, coach and motivate a team, delivering world-class customer service and driving sales to exceed targets.

This role also includes playing a pivotal part in opening the new Scarborough showroom, with a basic salary of £34,900 and an uncapped commission structure, offering an OTE of £70k+.

Qualifications

• Significant experience gained in a big-ticket retail environment with £multi-million targets.
• A sales-driven approach with a proven track record of success.
• Passionate about coaching and developing your team.
• Committed to delivering exceptional customer service.

Responsibilities

• Be the driving force behind the showroom team, ensuring that every customer receives a world‑class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
• Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
• Play a pivotal role in the successful opening of the new Scarborough showroom, ensuring a smooth and impactful start.

Skills

Big-ticket retail experience

Sales-driven

Coaching & development

Customer service excellence

Job description

About The Role

We are excited to announce the opening of our brand showroom in Feltham next year, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!

About The Role

We are excited to announce the opening of our brand showroom in Feltham next year, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!

As the General Showroom Manager, you’ll take charge of a high-performing, £multi-million turnover kitchen showroom. Your role will be key in building and nurturing an exceptional team, en suring we deliver outstanding customer service and exceed sales targets.

We offer a competitive basic salary of £34,900 along with an uncapped commission structure, with an OTE of £70k+!

Key Responsibilities

• Be the driving force behind the showroom team, ensuring that every customer receives a world‑class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
• Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
• Play a pivotal role in the successful opening of the new Scarborough showroom, ensuring a smooth and impactful start.

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System.

About You

Desired Skills and Knowledge

• Significant experience gained in a big-ticket retail environment with £multi-million targets
• A sales‑driven approach with a proven track record of success
• Passionate about coaching and developing your team
• Committed to delivering exceptional customer service

Applications are subject to a basic DBS check, convictions considered on a individual basis.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry‑leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.