General Porter

Swansea Bay University Health Board; Wales; On-site; GBP 12,000 - 15,000; Full time

Job summary

Swansea Bay University Health Board is recruiting for a General Porter based at Neath Port Talbot Hospital, Swansea. The post is on a 30-hour per week contract with shifts covering a 24/7 service.

The role involves patient movement, moving and handling and providing a flexible, comprehensive support service to hospital departments. You will work as part of a team to deliver efficient Portering services, contributing to high standards of customer care and ensuring a safe and effective hospital

Qualifications

• Undertake a wide range of routine portering duties including moving and handling.
• Communicate effectively with patients, visitors and staff using telephone, radio and bleeps.
• Provide a flexible and comprehensive support service to hospital departments.

Responsibilities

• Undertake a wide range of routine portering duties including moving and handling.
• Communicate effectively with patients, visitors, colleagues and other staff.
• Transfer patients and equipment as directed by management, and assist with relocations and disposals where needed.

Skills

Moving & handling

Communication skills

Customer care

Teamwork

Job description

Vacancies have arisen for a general Porters based at Neath Port Talbot Hospital in Swansea Bay University Health Board. The posts will be based on one site, although there may be a requirement to work at other Health Board hospitals. We are offering a 30hrs per week contract and the working pattern will be varied with shifts covering a 24/7 service.

The post holder will be required to undertake a wide range of routine Portering duties including Patient movement, moving and handling, in line with the Portering department and general Health Board policies and procedures, with a commitment to customer care, following on the job training.

They will also be required to provide and maintain a flexible, dedicated, comprehensive support service to departments of the hospitals, under the direction of Portering Coordinator/ Portering Shift Leaders, establishing both clinical and non-clinical departments to function effectively.

The post holder will work as part of a team to provide an efficient Portering services to the Health Board, contributing to first class customer service to all users of the Health Board.

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

Main duties of the job

• Undertake a wide range of routine portering duties including moving and handling, in line with portering department and general policies and procedures, with a commitment to customer care, following on the job training.
• Communicate effectively and efficiently with patients, visitors, colleagues and other staff using telephone, radio and 'bleep', as appropriate, in addition to face to face communication.
• Transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed, chair, trolley etc. Transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal where appropriate.
• Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations and collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) to appropriate disposal points in accordance with Trust procedures, policies and appropriate competency training.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.