General Porter

NHS; Port Talbot; Híbrido; GBP 24.000 - 29.000; A tiempo parcial

Descripción de la vacante

Swansea Bay University Health Board is seeking a part-time Portering Assistant (Band 2) at Neath Port Talbot Hospital. The 30-hour per week role operates on a rota basis across a 24/7 service. You will perform a wide range of routine portering duties and provide flexible support to departments under supervision.

Key duties include moving patients and equipment, handling items safely, and maintaining hygiene and waste procedures, with on-the-job training and emphasis on customer care.

Formación

• General education covering a number of topics.
• Customer services training including NVQ level 2.
• Experience within a hospital environment.
• Experience in portering or roles involving public interaction.

Responsabilidades

• Perform routine portering duties including patient movement and handling in line with department policies.
• Communicate effectively with patients, visitors and staff via telephone, radio, bleeps and in person.
• Transfer patients and equipment using trolleys, beds or chairs; assist with relocations and disposals as required.
• Handle linen, laundry and waste per trust procedures and training.

Conocimientos

General education

NVQ level 2 / Customer services

Team working

Hospital experience

Portering experience

Descripción del empleo

Main area Support Services Grade Band 2 Contract Permanent: On rota Hours Part time - 30 hours per week (Relief MON- FRI or ROTA) Job ref 130-EA057-1026

Employer Swansea Bay University Health Board Employer type NHS Site Neath Port Talbot Hospital Town Port Talbot Salary £26,300 per annum pro rata Salary period Yearly Closing 28/10/2026 23:59

Welcome toSwansea BayUniversity Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea BayUniversity Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

Vacancies have arisen for a general Porters based at Neath Port Talbot Hospital in Swansea Bay University Health Board. The posts will be based on one site, although there may be a requirement to work at other Health Board hospitals. We are offering a 30hrs per week contract and the working pattern will be varied with shifts covering a 24/7 service.

The post holder will be required to undertake a wide range of routine Portering duties including Patient movement, moving and handling, in line with the Portering department and general Health Board policies and procedures, with a commitment to customer care, following on the job training.

They will also be required to provide and maintain a flexible, dedicated, comprehensive support service to departments of the hospitals, under the direction of Portering Coordinator/ Portering Shift Leaders, establishing both clinical and non-clinical departments to function effectively.

The post holder will work as part of a team to provide an efficient Portering services to the Health Board, contributing to first class customer service to all users of the Health Board.

Main duties of the job

Undertake a wide range of routine portering duties including moving and handling, in line with portering department and general policies and procedures, with a commitment to customer care, following on the job training.

Communicate effectively and efficiently with patients, visitors, colleagues and other staff using telephone, radio and ‘bleep’, as appropriate, in addition to face to face communication.

Transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed, chair, trolley etc. Transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal where appropriate.

Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations and collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) to appropriate disposal points in accordance with Trust procedures, policies and appropriate competency training.

Working for our organisation

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person specification

Essential Qualifications & Knowledge

• A good standard of general education covering a number of topics
• Customer services training NVQ level 2 / Knowledge of effective team working
• Previous experience within a hospital environment
• Previous experience working in a portering role or role involving working with members of the general public

Aptitude and abilities

• Adhere to and can demonstrate SBU Values & Behaviours
• Ability to travel within geographical area.
• Able to work hours flexibly
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy‑making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.