Assistant General Manager - Windsor Castle

Benugo Limited; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee at any Benugo location

Monthly allowance for use at Benugo locations

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Company annual leave

Employee discounts at retailers

Employee Assistance Programme

Mental Health First Aiders access

Job summary

Benugo Limited is seeking an experienced Assistant General Manager to join the team at Windsor Castle. The role involves overseeing operational functions, building client relationships, and ensuring high standards of customer experience and food safety. The ideal candidate has experience in a public space and in high-volume operations and excels in team leadership. The position offers full-time hours with various perks including free meals and development opportunities.

Qualifications

• Experience working in a public space.
• Experience in high volume and multi-site operations is highly desirable.
• Ability to motivate and inspire a team.

Responsibilities

• Oversee the operational function of the location.
• Build and maintain client relationships through regular meetings.
• Ensure high levels of customer experience at all times.
• Manage financial and budget responsibilities including forecasting.
• Support team performance through evaluations and training.
• Maintain high levels of Food and Health & Safety standards.

Skills

Excellent communication skills

Financial and commercial awareness

Team leadership and mentoring

Experience in high volume operations

Job description

We are looking for an experienced Assistant General Manager to join the Benugo team at the Windsor Castle.

Located withing of one the UK's most iconic landmarks, our cafe offers freshly prepared, seasonal food and excellent coffee.

Shifts: any 5 days out of 7

Contract: Full Time, Permanent

About the Assistant General Manager role:

The role supports General Manager in overseeing the cafes at Windsor Castle

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

Experience working in a public space

Experience in high volume and multi-site operations is highly desirable

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

Additional Information

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders