Benugo - Team Leader at Windsor Castle

Benugo Limited; Clewer Village; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee

50% discount on food and soft drinks

Life Assurance

Employee discounts at retailers

Access to Employee Assistance Programme

Job summary

Benugo Limited is looking for an experienced Team Leader/Supervisor to join the team at Windsor Castle, Windsor, SL4 1NJ. You will lead the team, demonstrating team spirit and ensuring the delivery of customer service excellence.

This role includes supporting day-to-day operations as a deputy manager, organizing team duties and providing training to deliver outstanding results. Enjoy a culture of inclusivity, benefits like free lunch on shift, and opportunities to develop your career in a prestigious environment.

Qualifications

• Experience in a supervisory or team leader role.
• Ability to demonstrate commitment to customer service excellence.
• Strong communication skills and a positive attitude.

Responsibilities

• Lead and support the team while demonstrating team spirit.
• Assist in the day-to-day operations and act as deputy.
• Organize and allocate duties among team members.

Skills

Team leadership

Customer service excellence

Communication

Staff training and development

Job description

We are looking for an experienced Team Leader/Supervisor to join the team at Windsor Castle, Windsor, SL4 1NJ.

Responsibilities will include (but not be limited to) the following:

• Lead the team and demonstrate team spirit
• Work within Benugo policies and procedures at all times
• Support Benugo vision around People, Product, Customers, and Profitability
• Demonstrate commitment to customer service excellence and deliver against Benugo service standard
• Engage with the team in a collaborative and constructive manner
• Communicate with your colleagues and peers in a professional manner at all times
• Demonstrate a positive attitude to the customer, your job, and your colleagues at all times

Site Operations

• Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
• Organise the team on each shift and allocate duties as necessary
• Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
• Ensure availability of product and staff to required levels
• Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!