Benugo - General Manager

Benugo; City of Edinburgh; Vor Ort; GBP 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Free lunch on shift

Free tea and coffee at any Benugo site

Monthly location allowance

Competitive rate

Life Assurance

Enhanced parental leave pay

Company sick leave

Company annual leave

Career development opportunities

Employee discounts (Perkbox) & fitness

Zusammenfassung

Benugo in Edinburgh is seeking an experienced General Manager to lead daily operations and deliver outstanding food and service standards. You will oversee budget forecasting, staff development, and client relationships across a high-volume site, driving sales growth while maintaining strict health and safety practices.

This role requires strong leadership, excellent communication, and a passion for delivering great guest experiences.

Qualifikationen

• Proven track record of success in general management and building client relations.
• Experience managing high-volume sites with multi-site awareness is desirable.
• Strong leadership and communication skills with a focus on guest experience.

Aufgaben

• Oversee the operational function of the Edinburgh location and lead the team to deliver consistent high standards.
• Build and maintain client relationships through regular meetings, problem solving and forward planning.
• Ensure customer experience remains at the highest standard front and back of house.
• Continuously drive improvements in sales and service.
• Manage finances including forecasting, cost control and forward planning.
• Support and evaluate team performance through coaching, training and mentoring.
• Maintain high levels of Food Safety and Health & Safety across the site.

Kenntnisse

General management

Client relations

High volume operations

Budgeting/Forecasting

Jobbeschreibung

We are looking for an experienced General Manager to join the team in Edinburgh.

We Offer:

Shifts: 5 days out of 7

Contract: Full Time

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

A General Manager with a proven track record of success and building key client relations

Experience in high volume and multi-site operations is highly desirable

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkboxapp) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders