General Manager – Trauma, Orthopaedics and Neurosurgery

NHS; London; On-site; GBP 96,000 - 110,000; Full time

Job summary

An established industry player seeks a General Manager for the Trauma, Orthopaedic and Neurosurgery Directorate. This key role involves providing operational and strategic leadership to enhance patient care and clinical outcomes. You will lead initiatives to meet national access standards and collaborate across sectors to optimize patient flow. Join a vibrant team dedicated to excellence, where you can make a significant impact on healthcare delivery while enjoying flexible working options and career development opportunities.

Benefits

Flexible Working

Cycle to Work Scheme

Car Lease

Season Ticket Loans

Onsite Leisure Memberships

Qualifications

• Extensive knowledge of NHS acute sector and patient services.
• Evidence of additional specialist knowledge at master's level.

Responsibilities

• Develop and implement reporting arrangements to monitor performance.
• Support Lead Clinicians and Service Managers through performance reviews.

Skills

Strategic Planning

Performance Management

Critical Analysis

Change Management

IT Skills

Education

First Degree or Equivalent

Master's Degree

Knowledge of NHS Acute Sector

Job description

Job summary

Managerially accountable to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager for the Trauma, Orthopaedic and Neurosurgery Directorate will be responsible for providing operational and strategic leadership to ensure high-quality patient care, patient experience, and clinical outcomes.

The General Manager will lead the Directorate in delivering national access standards and local specialty ambitions within the allocated funding. The role involves developing collaborative working within the sector and beyond to optimize capacity and ensure seamless patient flow between Trusts.

The General Manager will also work closely with colleagues within the Trust to influence strategic decisions across the Trust and the North West London sector.

Main duties of the job

1. Develop and implement effective reporting arrangements to monitor performance against targets and manage variances proactively.
2. Provide regular reports to the Executive Directors with assurance on follow-up actions.
3. Support Lead Clinicians, Lead Nurses, and Service Managers through regular performance reviews.
4. Manage systems, control processes, and risk management arrangements to ensure compliance with clinical governance standards and Trust policies.
5. Handle complaints, conflicts, and issues from patients, staff, suppliers, and partner organizations promptly and appropriately.
6. Support root cause and trend analyses of complaints and adverse incidents alongside clinical staff.

About us

At Imperial College Healthcare, you can achieve extraordinary things with extraordinary people, working with leading clinicians in innovative patient care.

Join a vibrant team embodying our values—expert, kind, collaborative, and aspirational. Experience unique career development opportunities and benefits such as flexible working and staff recognition schemes, including Cycle to Work, car lease, season ticket loans, and onsite leisure memberships.

We are committed to equal opportunities and flexible working arrangements. We welcome applications for part-time or job share roles. Please discuss this at interview.

Details

• Date posted: 07 May 2025
• Pay scheme: Agenda for change
• Band: Band 8d
• Salary: £96,340 to £109,849 per year PA (inclusive)
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time
• Reference number: 290-SCCS-1904

Job locations

Trust wide, London, W2 1NY

Job description

The full job description provides an overview of the key tasks and responsibilities, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view the attached Job Description with the advert.

Person Specification

Education/Qualifications (Essential)

• First degree or equivalent
• Evidence of additional specialist knowledge at higher degree or master's level
• Extensive knowledge of NHS acute sector and up-to-date knowledge of patient services; evidence of CPD

Experience (Essential)

• Successful delivery of large-scale change and performance through management and clinical teams
• Experience in writing comprehensive business cases and policies
• Experience managing complex employment issues
• Proficient IT skills for managing and reporting complex performance data

Desirable

• Cross-site operational/clinical working experience

Skills/Knowledge/Abilities (Essential)

• Strategic, tactical, and creative planning skills; prioritization in demanding environments
• Ability to manage services within resources
• Critical analysis of complex financial and clinical data
• Effective performance management and accountability
• Active contribution to service planning and goal achievement

Additional Information

This role is subject to a Disclosure and Barring Service check. Applicants requiring Skilled Worker sponsorship are welcome. Further details on criminal record checks and sponsorship are available on the UK Visas and Immigration website.

Employer Details

Imperial College Healthcare NHS Trust, Trust wide, London, W2 1NY

Website: https://www.imperial.nhs.uk/