General Manager - Student Accommodation

Homes for Students; Lancaster; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Holiday allowance

Family leave

Retail discounts

Birthday day off

Car leasing

Cycle-to-work

Charity days

Life insurance

Qualification support

Job summary

Homes for Students in Lancaster is seeking a General Manager to lead a thriving student community at The Gillows. You will drive customer service excellence in sales, maintenance, and housekeeping while inspiring your team to deliver outstanding living experiences.

This role oversees check-in/check-out and room turnaround from September, with 40 hours per week, 9:00 to 17:30, Monday to Friday. You will work with a regional team and gain opportunities for professional growth within Homes for

Qualifications

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organizational abilities.
• Team player with the power to lead, inspire, and motivate.

Responsibilities

• Lead and inspire the team to deliver exceptional student living experiences.
• Oversee sales, maintenance and housekeeping to ensure high service levels.
• Manage daily operations including check-in/check-out and room turnaround.
• Collaborate with area and regional teams to support growth and compliance with health & safety standards.

Skills

Leadership experience

Data presentation

Organizational abilities

Team motivation

Tools

Microsoft Office

Job description

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!

Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for The Gillows in Lancaster. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working 9:00am - 17:30pm, Monday to Friday

About the Role:

As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles.

The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.

What We're Looking For:

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Team player with the power to lead, inspire, and motivate.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable but not essential).

What We Offer:

• Generous holiday package: 25 days, plus bank holidays, for work-life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well-deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle-to-work scheme to stay active and eco-friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.
• Opportunity to work towards a nationally recognised qualification.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.