General Manager — Lead Operations & Guest Experience

Boparan Restaurant Group; Dartford; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Discounts

BRG Spark App

Mortgage advice

Advanced pay

Healthcare benefits

Career growth

Flexible working

Job summary

Boparan Restaurant Group is seeking a dynamic General Manager to take full ownership of a multi-brand restaurant hub in the UK. You’ll lead front-of-house operations and kitchen execution with a hands-on, owner mindset to drive guest satisfaction and business results.

As a senior leader, you’ll inspire a diverse team, implement SMART plans, uphold food safety and service standards, and engage with local marketing to grow the brand presence in the Dartford area.

Qualifications

• Casual dining experience required.
• Strong leadership and people management skills.
• Experience in shift management and restaurant operations.

Responsibilities

• Lead day-to-day operations and uphold top-tier service and standards.
• Develop SMART business plans to boost sales and performance.
• Provide ongoing training, supervision and motivation for the team.
• Identify talent, build succession plans and recruit top performers.
• Maintain high food safety, service, and team management standards.
• Collaborate on local marketing to grow brand presence.
• Ensure every dish meets exacting quality and consistency.
• Adhere to health, safety and legal regulations with precision.

Skills

Casual Dining Experience

Leadership

Shift Management

Hospitality

Food Safety

Job description

Boparan Restaurant Group is seeking a dynamic General Manager to take full ownership of a multi-brand restaurant hub in the UK. You’ll lead front-of-house operations and kitchen execution with a hands-on, owner mindset to drive guest satisfaction and business results.

As a senior leader, you’ll inspire a diverse team, implement SMART plans, uphold food safety and service standards, and engage with local marketing to grow the brand presence in the Dartford area.