General Manager

Harri; Dartford; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Bonuses

Brand discounts

BRG Spark App discounts

Mortgage advice

Flexible working

Career growth

Job summary

BRG's Restaurant Hub is looking for a General Manager to own the restaurant operations from front-of-house to kitchen execution, driving a customer-focused environment and inspiring the team.

You will develop strategic plans to boost sales, train and supervise staff, recruit top talent, maintain food safety standards, and collaborate on local marketing. A dynamic leader with integrity and drive will thrive in this flexible, growth-oriented role within the BRG family.

Qualifications

• Proven track record in multi-unit hospitality leadership.
• Experience driving sales, customer experience and brand standards.
• Able to train, supervise and motivate teams.

Responsibilities

• Drive day-to-day operations with top-tier service.
• Develop and implement SMART business plans to boost sales.
• Provide ongoing training, supervision and motivation.
• Identify talent and recruit to achieve business goals.
• Ensure food safety, customer service, and team management.
• Collaborate on local marketing initiatives.
• Ensure every dish meets quality and consistency.
• Adhere to health, safety and legal regulations.

Skills

Leadership

Strategic thinking

People management

Training & development

Operational excellence

Job description

Join Our Team and Lead the Future of Dining!

At Our Restaurant Hub, we’re revolutionising the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine a place where you can enjoy Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just creating meals; we’re crafting memorable experiences for every customer.

Boparan Restaurant Group (BRG) is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

Why This Role Is Special:

As a General Manager, you’ll have full ownership of our restaurant operations—from the bustling front-of-house to the precise execution in the kitchen. You’ll lead with a business owner’s mindset, creating a vibrant, customer-focused environment that keeps guests coming back. Your passion and professionalism will inspire your team to achieve great things, driving brand loyalty and business success.

Your Key Responsibilities:

• Drive Excellence: Lead all day-to-day operations, ensuring top-tier service and standards.
• Strategic Leadership: Develop and implement SMART business plans that boost sales and performance.
• Empower Your Team: Provide ongoing training, supervision, and motivation, ensuring every team member excels.
• Team Building: Identify talent, develop succession plans, and recruit the best to achieve business goals.
• Ensure Quality: Maintain high standards in food safety, customer service, and team management.
• Community Engagement: Collaborate on local marketing initiatives to grow our brand’s presence.
• Deliver Delight: Ensure every dish meets our exacting standards of quality and consistency.
• Compliance Champion: Adhere to all health, safety, and legal regulations with precision.

What We Offer:

• Performance-Based Bonuses: Rewarding your hard work and results.
• Generous Discounts: 50% off at all our brands for you and 5 friends—plus more!
• Exclusive Perks: Access to discounts from over 1,000 retailers and restaurants via our BRG Spark App.
• Financial & Wellbeing Support: Free mortgage advice, advanced pay access, and healthcare benefits.
• Career Growth: Explore endless opportunities across our diverse group of brands.
• Flexible Working: We understand the need for balance and offer flexible working opportunities.

Are You the Leader We’re Looking For?

If you’re an inspirational leader who’s fun, driven, and eager to grow, we’d love to have you on our team! Step into a role where your passion for people and excellence will shape the future of dining. Join us today and make a real impact!

One of our largest Restaurant Hubs offering a range of meals from Ed’s Diner, Slim Chickens, Gourmet Burger Kitchen, Harry Ramsdens and Caffe Carluccios. Located upstairs in the Sainsburys Supermarket just opposite Crayford Greyhound Track and with close links to Crayford Train Station and just off the A2.