Assistant Manager: Lead Team & Guest Experience

Harri; Dartford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Performance bonuses

Staff discounts

BRG Spark App discounts

Financial & wellbeing support

Career growth

Flexible working

Job summary

Boparan Restaurant Group (BRG) operates a Hospitality hub bringing together Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's under one roof. We seek an Assistant Manager to support the General Manager across front-of-house and kitchen operations, driving guest experiences and business success.

You will lead and train teams, ensure top-tier service, manage compliance, and contribute to strategic plans that grow sales and brand loyalty.

Qualifications

• Experience in hospitality or restaurant operations.
• Proven ability to lead diverse teams.
• Strong business and sales acumen.
• Excellent communication and problem-solving skills.

Responsibilities

• Drive day-to-day operations with top-tier service.
• Lead strategic plans to boost sales and performance.
• Provide ongoing training, supervision, and motivation.
• Identify talent and recruit the best to achieve business goals.
• Maintain high standards in food safety, customer service, and team management.
• Ensure every dish meets our quality and consistency.
• Adhere to all health, safety, and legal regulations.

Skills

Leadership

Team management

Training

Recruitment

Customer service

Operational planning

Job description

Boparan Restaurant Group (BRG) operates a Hospitality hub bringing together Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen and Harry Ramsden's under one roof. We seek an Assistant Manager to support the General Manager across front-of-house and kitchen operations, driving guest experiences and business success.

You will lead and train teams, ensure top-tier service, manage compliance, and contribute to strategic plans that grow sales and brand loyalty.