general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to cultivate an inclusive work culture and inspire a dedicated team. This role involves driving restaurant performance, coaching emerging leaders, and ensuring exceptional guest experiences. With a commitment to personal and professional growth, you will navigate challenges with forward-thinking solutions. Enjoy a range of enticing perks, including a generous bonus scheme and private medical insurance, while leading a passionate team in a vibrant environment. If you are ready to make a significant impact, this opportunity is perfect for you.

Benefits

Bonus scheme – up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

New menu experiences

Wagamama parties

Pension schemes

Holiday and training

Gym memberships

Qualifications

• Strong leadership skills with a focus on team development.
• Proven ability to deliver exceptional guest experiences.

Responsibilities

• Inspire and lead the team to exceed guest expectations.
• Manage restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Training and Coaching

Financial Acumen

Team Building

Problem Solving

Job description

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general manager - Inclusive Work Culture Promoter (Hiring Immediately), Crawley, West Sussex

Client: Wagamama

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate differences and appreciate personality over perfection. We are looking for a General Manager to lead our team on a journey to nourish from bowl to soul.

The Role:

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to perform their best while driving restaurant performance and achieving excellent results.

Requirements:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You should excel at training, coaching, and mentoring emerging leaders.
• Be dedicated to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service, either through your efforts or by empowering your team.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belongs, enabling them to flourish in their roles and careers.
• Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Wok’s in it for you:

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift – anything from our menu! Plus 50% outside of work to treat your friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Nationwide recognition as a "Love Above the Door" legend

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.