general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Crawley; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their vibrant team in Crawley. This exciting role involves inspiring your team to deliver exceptional guest experiences while maintaining high operational standards. You will be a key player in fostering a positive and inclusive work culture, ensuring every team member feels valued and empowered. With a focus on financial management and strategic decision-making, you will drive restaurant performance and contribute to a culture of continuous improvement. Join a company that celebrates diversity and offers fantastic perks, including a generous bonus scheme and private medical insurance.

Benefits

Bonus scheme – up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

Wagamama parties

National recognition program

Pension schemes

Discounted gym memberships

Long service awards

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and coach your team to excel in guest service.
• Drive restaurant performance and deliver exceptional results.

Skills

Emotional Intelligence

Financial Acumen

Team Development

Problem Solving

Guest Experience Management

Job description

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general manager - Be You, Be Wagamama Philosophy (Hiring Immediately), Crawley, West Sussex

Client: Wagamama

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it Be You, Be Wagamama. We have been acting differently for three decades, continuously evolving and embracing diversity. We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role |

As a General Manager, you will inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to excel while driving restaurant performance and delivering exceptional results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders will shine through as you provide excellent training, coaching, and mentorship.
• Are dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your own efforts or by equipping your team with the necessary skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to drive key business decisions and foster a culture of continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, committed to fostering personal and professional growth among team members.
• Care about creating an inclusive environment where your team feels respected and that they belong, allowing them to flourish in their roles and careers.
• Are a forward-thinking problem solver, able to think on your feet and make quick decisions.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat your friends and family.
• An industry-leading family-friendly policy (any expectant person or adopter will receive 26 weeks full pay + 13 weeks half pay).
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide Wagamama legend through our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, discounted gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.