General Manager: High-Impact Ops Leader (20+ Direct Reports)

Aramark Ltd; York and North Yorkshire; On-site; GBP 34,000 - 41,000; Full time

Job summary

Aramark Ltd in York is seeking a General Manager to take full ownership of operations at Queen Elizabeth Barracks, Strensall. You will lead a large, diverse team, drive performance across all functions and shape a positive, high-performing culture.

The role is hands-on, requires visible leadership, sound decision-making and a track record of delivering results in a fast-paced environment. Salary is £37,500 per annum.

Qualifications

• Experience in a senior management or General Manager role.
• Proven experience managing 20+ direct reports.
• Strong people leadership and communication skills.
• Results-driven mindset with a focus on quality and continuous improvement.
• Understanding of catering finances, costing, payroll and related processes.
• Ability to inspire trust, drive engagement and manage performance.

Responsibilities

• Leading, motivating and developing a large team of direct reports.
• Maintain and develop client relationships.
• Facilitate and support new business / retention activities, leading contract negotiations with client to achieve contract sign-off.
• Full operational oversight, ensuring targets, budgets and KPIs are met.
• Creating a strong, inclusive and performance-driven culture.
• Managing change, continuous improvement and operational efficiency.
• Ensuring compliance with all relevant policies, procedures and regulations.
• Acting as the senior point of contact for performance, people and delivery.

Skills

People leadership

Large team leadership

Communication

Decision making

Change management

Job description

Aramark Ltd in York is seeking a General Manager to take full ownership of operations at Queen Elizabeth Barracks, Strensall. You will lead a large, diverse team, drive performance across all functions and shape a positive, high-performing culture.

The role is hands-on, requires visible leadership, sound decision-making and a track record of delivering results in a fast-paced environment. Salary is £37,500 per annum.