Lead Steward — Service Operations & Team Growth

Aramark Ltd; Northallerton; Sur place; GBP 14 000 - 20 000; Plein temps

Avantages offerts par ce poste

Free uniform

On-site parking

Employee Benefits App

Résumé du poste

Aramark UK is seeking a Head Steward to lead a dedicated team delivering laundry, accommodation, mess-room and janitorial services at Bourlon Barracks, Catterick Garrison, DL9 3AD. This role blends hands-on service with leadership to uphold brand standards and drive service quality.

You will manage schedules, train staff, handle feedback, and support events, with a fixed 37-hour week (Mon–Fri, 08:00–16:00) and the possibility of cover during events.

Qualifications

• Experience in catering or hospitality.
• Previous leadership experience managing a team.
• Basic knowledge of health and safety and food safety.
• Strong organisational and communication skills.
• DBS check required (UK residency for the past 3 years).
• Familiarity with MS Office is desirable.

Responsabilités

• Lead and motivate your team to deliver outstanding service every day.
• Organise and oversee operations for senior messes, ensuring smooth delivery of services.
• Manage customer feedback professionally and share successes with your team.
• Train and develop staff, ensuring brand standards and procedures are met.
• Support special events and functions, making them memorable for our clients.
• Champion health, safety, and cleaning standards across all areas.
• Drive customer satisfaction and sales through excellent service and communication.
• Manage schedules and timesheets to keep everything running efficiently.

Connaissances

Leadership experience

Organisational skills

Communication skills

Health and safety knowledge

Food safety knowledge

MS Office familiarity

Outils

MS Office

Description du poste

Aramark UK is seeking a Head Steward to lead a dedicated team delivering laundry, accommodation, mess-room and janitorial services at Bourlon Barracks, Catterick Garrison, DL9 3AD. This role blends hands-on service with leadership to uphold brand standards and drive service quality.

You will manage schedules, train staff, handle feedback, and support events, with a fixed 37-hour week (Mon–Fri, 08:00–16:00) and the possibility of cover during events.