General Manager

Aramark Ltd; York and North Yorkshire; On-site; GBP 34,000 - 41,000; Full time

Job summary

Aramark Ltd in York is seeking a General Manager to take full ownership of operations at Queen Elizabeth Barracks, Strensall. You will lead a large, diverse team, drive performance across all functions and shape a positive, high-performing culture.

The role is hands-on, requires visible leadership, sound decision-making and a track record of delivering results in a fast-paced environment. Salary is £37,500 per annum.

Qualifications

• Experience in a senior management or General Manager role.
• Proven experience managing 20+ direct reports.
• Strong people leadership and communication skills.
• Results-driven mindset with a focus on quality and continuous improvement.
• Understanding of catering finances, costing, payroll and related processes.
• Ability to inspire trust, drive engagement and manage performance.

Responsibilities

• Leading, motivating and developing a large team of direct reports.
• Maintain and develop client relationships.
• Facilitate and support new business / retention activities, leading contract negotiations with client to achieve contract sign-off.
• Full operational oversight, ensuring targets, budgets and KPIs are met.
• Creating a strong, inclusive and performance-driven culture.
• Managing change, continuous improvement and operational efficiency.
• Ensuring compliance with all relevant policies, procedures and regulations.
• Acting as the senior point of contact for performance, people and delivery.

Skills

People leadership

Large team leadership

Communication

Decision making

Change management

Job description

Are you a confident, people focused leader who thrives on accountability, pace and impact? We're looking for an experienced General Manager to take full ownership of our operation at Queen Elizabeth Barracks, Strensall, leading a large and diverse team and driving performance across all areas of the business. This is a hands on leadership role for someone who enjoys being visible, setting clear direction, and creating a positive, high performing culture.

Key Responsibilities

• Leading, motivating and developing a large team of direct reports
• Maintain and develop client relationships
• Facilitate and support new business / retention activities, leading appropriate contract negotiations with client to achieve contract sign off
• Full operational oversight, ensuring targets, budgets and KPIs are met
• Creating a strong, inclusive and performance driven culture
• Managing change, continuous improvement and operational efficiency
• Ensuring compliance with all relevant policies, procedures and regulations
• Acting as the senior point of contact for performance, people and delivery

You'll be an experienced manager with a proven track record of leading sizeable teams in a fast paced environment. You're confident making decisions, comfortable being accountable, and skilled at balancing strategic priorities with day to day operational leadership.

Key Requirements

• Experience in a senior management or General Manager role (or equivalent)
• Proven experience managing large teams (20+ direct reports)
• Strong people leadership and communication skills
• A results driven mindset with a focus on quality and continuous improvement
• Understanding of catering finances such as costing, production, yields, wastage, as well as employee schedules and payroll
• The ability to inspire trust, drive engagement and manage performance effectively

Salary of £37,500 per annum Permanent, full time position A high impact leadership role with real autonomy The opportunity to shape culture, performance and long term success