General Manager

Aramark UK

Braintree

On-site

GBP 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Generous annual leave

Defined contribution pension scheme

Life assurance

Discounts access through benefits app

In-house culinary events

Food experiences

Job summary

A leading food service company is seeking a General Manager to oversee operations and financial performance at multiple sites including Colchester and Braintree. The role involves developing strategies, driving engagement, and ensuring client satisfaction. Ideal candidates will have strong management experience, excellent communication skills, and a customer-focused approach. This position offers a permanent full-time opportunity with generous employee benefits, including a defined contribution pension scheme and access to mental health support.

Qualifications

5+ years of proven management experience in food services or retail.
Skilled in Microsoft Office and able to use bespoke software.
Experience in catering finance, budgeting and P&L forecasting.
Self-motivated, adaptable, accountable, and able to coach and inspire teams.
Customer-focused, approachable, and effective in team management and delegation.
Experienced in catering finance, budgeting, forecasting P&L, and preparing client-facing reports.

Responsibilities

Manage and develop teams including scheduling and performance reviews.
Control budgets and purchasing, prepare P&L projections.
Collaborate with clients to develop strategic plans.
Support client reviews, retention efforts, and contract negotiations while identifying growth opportunities.
Collaborate with clients to develop strategic plans and value propositions that align with business goals.
Assist with new business mobilisation and HR processes across the region, including grievance and disciplinary procedures.

Skills

Excellent written skills

Excellent verbal skills

Excellent numerical skills

Proven management experience in food services

Skilled in Microsoft Office

Customer-focused

Tools

Microsoft Office

Job description

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Base pay range

Direct message the job poster from Aramark UK

UK Talent Acquisition Business Partner at Aramark UK

A brilliant opportunity has arisen to join Aramark UK as General Manager sat within our Education & Health sector and accountable for operational management and financial performance of Colchester and Braintree Institute, CO4 3WA.

In this multi site role, as General Manager, you will be tasked with developing and executing strategy, advocating for your client, encouraging dedication, driving engagement, and delivering positive financial results. The General Manager owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.

At Aramark UK, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all around the world.

What's in it for you:

Permanent full time position which is predominantly Monday to Friday
Site based position with lots of client interaction
Generous annual leave that increases in line with service, with the opportunity to buy extra
Defined contribution pension scheme / pension scheme – check banding for further benefits
Life assurance
Benefits app: access to 100s of discounts, online GP appointments, mental health support and our Employee Assistance Programme
FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!)

A day in the life of a General Manager:

Manage and develop site teams including Team Leaders, Chefs, and Team Members through scheduling, performance reviews, and regular briefings
Ensure all staff receive appropriate training and foster a culture of learning to support succession planning
Control budgets and purchasing, prepare P&L projections, and use systems to meet financial and operational deadlines
Support client reviews, retention efforts, and contract negotiations while identifying growth opportunities.
Collaborate with clients to develop strategic plans and value propositions that align with business goals
Assist with new business mobilisation and HR processes across the region, including grievance and disciplinary procedures

You'll be set up for success if you have:

Excellent written, verbal, and numerical skills.
Proven management experience in food services or retail
Skilled in Microsoft Office and confident using bespoke software and generating business reports
Self-motivated, adaptable, accountable, and able to coach and inspire teams
Customer-focused, approachable, and effective in team management and delegation.
Experienced in catering finance, budgeting, forecasting P&L, and preparing client-facing reports

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

Seniority level