Mess Operations Manager — Hospitality Lead (Mon–Fri)

Northern Europe; Scotton; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Life assurance and pension scheme

Employee Assistance Programme

Online GP access

Employee discounts and savings

Training and development opportunities

Career progression within a global org

Supportive and inclusive working env

Job summary

Aramark UK is seeking a Mess Manager for Munster Barracks, Catterick Garrison. You will lead the day-to-day operation of a busy Combined Mess, ensuring exceptional service across dining, accommodation and functions.

You will manage a team, monitor compliance with food safety and health & safety standards, and build strong relationships with military personnel and guests. The role is full-time, 40 hours per week, Monday to Friday, with a DBS check required.

Qualifications

• Previous experience in a management or hospitality role.
• Health & Safety qualification or strong knowledge of safety practices.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Good financial, organisational, and administrative skills.
• Ability to work independently and manage multiple priorities.
• Professional and proactive approach with attention to detail.

Responsibilities

• Managing the day-to-day operation of a busy Combined Mess.
• Overseeing dining facilities, accommodation and functions.
• Ensuring high standards of customer service at all times.
• Managing hospitality events, formal functions and special occasions.
• Leading, motivating and developing a team to deliver excellent service.
• Monitoring budgets, stock levels and operational costs.
• Ensuring compliance with food safety, health & safety, and procedures.
• Building positive relationships with military personnel and stakeholders.
• Handling administrative duties and maintaining records.
• Supporting continuous improvement across the operation.

Skills

Leadership & team management

Communication

Customer service

Financial, budgeting & cost control

Organisational & administrative skills

Independent work & multi-tasking

Attention to detail

Education

Health & Safety qualification

Job description

Aramark UK is seeking a Mess Manager for Munster Barracks, Catterick Garrison. You will lead the day-to-day operation of a busy Combined Mess, ensuring exceptional service across dining, accommodation and functions.

You will manage a team, monitor compliance with food safety and health & safety standards, and build strong relationships with military personnel and guests. The role is full-time, 40 hours per week, Monday to Friday, with a DBS check required.