General Manager: High-Impact Hotel Leader

RBH; Manchester; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Enhanced maternity/adoption/parental

Course sponsorship

F&B discount at RBH hotels

Refer a Friend scheme

Flexible working arrangements

Wagestream – get paid on demand

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Career development opportunities

Job summary

RBH invites a General Manager to lead Hampton by Hilton Manchester Northern Quarter, guiding daily operations, guest experience, and team development. You will set strategic direction, drive revenue, and ensure brand standards across all departments in a high-profile city hotel.

The role requires strong financial acumen, proven leadership ability, and a passion for hospitality, with a focus on employee engagement, wellbeing and delivering outstanding guest experiences.

Qualifications

• Proven track record as General Manager in hotel industry.
• Strong financial and commercial results delivery.
• Exceptional leadership with ability to develop high-performing teams.
• Excellent budgeting, forecasting and business planning experience.

Responsibilities

• Lead hotel team to deliver exceptional guest experiences daily.
• Own hotel budget, forecast accuracy and financial performance.
• Develop and execute strategic plans to maximise revenue and profitability across departments.
• Coach and develop future leaders; drive engagement and performance.

Skills

Leadership

Financial acumen

Strategic planning

Guest centricity

People development

Budgeting

Stakeholder mgmt

Brand standards

Job description

RBH invites a General Manager to lead Hampton by Hilton Manchester Northern Quarter, guiding daily operations, guest experience, and team development. You will set strategic direction, drive revenue, and ensure brand standards across all departments in a high-profile city hotel.

The role requires strong financial acumen, proven leadership ability, and a passion for hospitality, with a focus on employee engagement, wellbeing and delivering outstanding guest experiences.