general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Norwich; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in a dynamic restaurant environment. This role emphasizes creating a positive culture and delivering exceptional guest experiences, all while managing financial performance and nurturing team development. With a focus on inclusivity and empowerment, you will play a crucial role in shaping the restaurant's success. Enjoy a range of perks including a generous bonus scheme, private medical insurance, and a family-friendly policy. If you are a forward-thinking leader with a knack for problem-solving, this opportunity is perfect for you.

Benefits

Bonus scheme – up to £8,000 a year

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside of work

Family-friendly policy

New menu trials

Wagamama parties

Recognition programme

Pension schemes

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to create a positive and inclusive work culture.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Financial Management

Team Leadership

Problem Solving

Guest Experience Management

Job description

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General Manager - Be You, Be Wagamama Philosophy (Hiring Immediately), Norwich

Client: Wagamama

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full time

At Wagamama, with over 165 restaurants, we celebrate individuality and personality over perfection — we call it "Be You, Be Wagamama". We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role |

As a General Manager, you will inspire your team to exceed expectations for our guests, maintaining high standards. You will coach and develop your team to be their best, while driving restaurant performance and achieving excellent results.

If you |

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Are dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, either personally or through your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing, analyzing data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where team members feel respected and belong, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• An industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend — our national recognition programme

We also offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.