general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their Newcastle-upon-Tyne restaurant. This role emphasizes a positive work culture, team development, and exceptional guest experiences. You will be pivotal in coaching and inspiring your team while driving performance and fostering an inclusive environment. With a strong focus on financial acumen and strategic decision-making, you will ensure the restaurant thrives. Enjoy a range of perks, including a generous bonus scheme, private medical insurance, and a family-friendly policy. Join this innovative team and make a meaningful impact!

Benefits

Bonus scheme — up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

50% off outside of work

Family-friendly policy

New menu experiences

Wagamama parties

Recognition program

Qualifications

• Experience in managing restaurant operations and leading teams.
• Strong focus on guest experience and team development.

Responsibilities

• Inspire and coach your team to deliver exceptional service.
• Drive restaurant performance through financial management and strategic marketing.

Skills

Emotional Intelligence

Team Leadership

Financial Acumen

Problem Solving

Guest Experience Management

Job description

The provided job description has a good structure and uses HTML tags effectively for readability. However, it contains some formatting inconsistencies, redundant punctuation, and minor grammatical issues that can be improved for clarity and professionalism. Here is a refined version:

General Manager - Be You, Be Wagamama Philosophy (Hiring Immediately), Newcastle-upon-Tyne, Tyne and Wear

Client: Wagamama

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it "Be You, Be Wagamama." With three decades of acting differently, we continue to nourish from bowl to soul. We are looking for a General Manager to join us on this journey.

The Role

As a General Manager, you will inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to be the best they can be while driving restaurant performance and delivering exceptional results.

What You Bring

• Prioritizing a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders by providing excellent training, coaching, and mentorship.
• A dedication to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by equipping your team with the necessary skills and mindset.
• Strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to drive key business decisions and foster continuous improvement.
• A focus on building and nurturing your team, from recruitment to ongoing development, committed to fostering personal and professional growth.
• Concern for creating an inclusive environment where your team feels respected and that they belong, allowing them to nourish and flourish in their roles and careers.
• A forward-thinking problem solver, capable of thinking on your feet and making quick decisions.

What’s In It For You

• Bonus scheme — up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat your friends and family
• An industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide "Love Above the Door" legend — our national recognition program

In addition, we offer pension schemes, holiday entitlement, training, cycle-to-work schemes, retail and leisure discounts, discounted gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.