general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their Newcastle-upon-Tyne restaurant. This role emphasizes nurturing an inclusive work culture and delivering exceptional guest experiences. You will inspire your team, manage financial performance, and drive continuous improvement. With a commitment to personal and professional growth, this position offers a unique opportunity to make a significant impact in a vibrant environment. Enjoy a range of benefits, including a generous bonus scheme and private medical insurance, as you embark on this exciting journey.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

50% off outside of work

Family-friendly policy

First to experience new menus

Wagamama parties

Pension scheme

Gym memberships

Qualifications

• Strong focus on cultivating an inclusive work culture.
• Dedication to excellence in guest experience and team development.

Responsibilities

• Inspire and coach the team to excel in service and restaurant performance.
• Analyze data to inform business decisions and foster improvement.

Skills

Emotional Intelligence

Team Leadership

Financial Acumen

Problem Solving

Job description

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General Manager - Inclusive Work Culture Promoter (Hiring Immediately), Newcastle-upon-Tyne, Tyne and Wear

Client: Wagamama

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role:

As a General Manager, you will inspire your team to go the extra mile for our guests, maintaining high standards and expectations. You will coach and develop your team to excel while driving restaurant performance and delivering excellent results.

What We’re Looking For:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders through training, coaching, and mentorship is essential.
• Dedication to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
• Strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
• Commitment to creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• A forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We Would Love to Hear From You:

If you meet these criteria, we’d love to hear from you!

What’s In It for You:

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting persons)
• First to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.