General Manager

TRG Concessions; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonus paid twice a year

Career development & apprenticeships

Free meals on shift

Discounts up to 30% across brands

Wagestream access to wages

Discount platform for everyday savings

Job summary

The Restaurant Group Ltd seeks a General Manager for an airport restaurant, steering fast-paced operations from early hours to deliver memorable guest experiences. You’ll lead a diverse team, drive profitability, and ensure exceptional service across shifts.

We value strong hospitality leadership, regulatory know-how, and a track record of achieving targets. You’ll play a key role in safety compliance and staff development while fueling growth across our brand portfolio.

Qualifications

• Experience leading fast-paced high-volume restaurant operations.
• Strong hospitality management knowledge.
• Proven ability to manage Profit & Loss and KPIs.
• Solid understanding of Health & Safety and Licensing laws.
• Excellent communication, leadership, and multitasking skills.
• Willing to share experiences from the last 5 years and consent to a DBS check.

Responsibilities

• Lead and inspire the team to deliver exceptional guest experiences.
• Drive profitability and operational excellence.
• Ensure compliance with health, safety and licensing laws.
• Manage scheduling, training and guest service quality.
• Collaborate with airport operations and brand portfolio.

Skills

High-volume restaurant experience

P&L KPI management

Hospitality management

Leadership & communication

Regulatory compliance (Health & Safety

Multitasking & organisation

Job description

General Manager

If you’re ready to take the helm of a thriving airport restaurant, we're on the hunt for a General Manager. Your goal is to is to boost profitability, and if you love the buzz of early mornings, our airport shifts start from the crack of dawn (hello, 3 AM!). With our variety of shifts, we promise a vibrant and ever-changing work landscape.

You’ll inspire and lead the team to deliver an exceptional experience every time, ensuring every guest leaves with a smile, no matter the hour.

We're TRGC, one of the UK’s biggest hospitality businesses, and for over 35 years we've been serving millions of guests across our restaurant group, Concessions. From high-street favourites to buzzing airports, our diverse portfolio including iconic brands like Giraffe and Jones The Grocer offers something for everyone. It's all about great food, welcoming spaces, and experiences people come back for.

At TRGC, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.

What’s in it for you…

• Bonus paid twice a year.


• Superb career development with training and apprenticeships open to all.


• Free meal whenever you work.


• Up to 30% discount at all our brands and no limit on number of guests.


• Duty free discounts excluding alcohol and cigarettes.


• Access to a great discount platform, saving you money on everyday purchases and so much more.


• Wagestream platform to access your wages as they are earned.

What we’re looking for in our General Manager...

• Experienced in the fast-paced world of high-volume restaurants.


• Solid grasp of hospitality management.


• Pro at managing Profit & Loss (P&L) and Key Performance Indicators (KPIs).


• Understand the nitty-gritty of laws and regulations like Health and Safety and Licensing Laws.


• Excel in communication and leadership skills.


• Awesome at organising and multitasking.


• Plus, you're ready to share your last 5 years of life's journey, whether that's work, education, or personal experiences, and you're okay with a criminal record check.

We're committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices!And we are a disability confident employer.We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!