Deputy General Manager

TRG Concessions Limited; Manchester; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Bonus twice a year

Career development

Free meal

Discounts 30%

Duty free discounts

Discount platform

Wagestream wages

Job summary

The Restaurant Group Ltd is seeking a Deputy General Manager to support the GM at an airport restaurant. You will lead and inspire the team to deliver outstanding guest experiences during early-shift operations starting as early as 3 AM, ensuring smooth service across a dynamic roster.

This role focuses on driving profitability, managing KPI performance, and maintaining compliance with Health and Safety and Licensing laws, while offering career development, staff mentoring, and competitive

Qualifications

• Experience in fast-paced, high-volume restaurant environments.
• Strong hospitality management background.
• Proven ability to manage P&L and KPIs.
• Know-how of Health and Safety and Licensing laws.
• Excellent communication and leadership skills.
• Organized and able to multitask in a busy setting.

Skills

High-volume restaurant leadership

Hospitality management

P&L KPIs

Health and safety

Communication

Leadership

Organization

Multitasking

Job description

Deputy General Manager

If you're prepared to play a key supporting role and assist the GM of a vibrant airport restaurant, we're searching for a Deputy General Manager to help boost our profitability. If you thrive in the energetic atmosphere of early mornings, our airport shifts kick off from the crack of dawn (yes, 3 AM!), and our array of shifts promise a vibrant and ever-changing work landscape.

You'll play a part in inspiring and leading the team to deliver an exceptional experience every time, ensuring every guest leaves with a smile, no matter the hour.

We’re TRGC, one of the UK’s biggest hospitality businesses, and for over 35 years we’ve been serving millions of guests across our restaurant group, Concessions. From high-street favourites to buzzing airports, our diverse portfolio including iconic brands like Giraffe and Jones The Grocer offers something for everyone. It’s all about great food, welcoming spaces, and experiences people come back for.

At TRGC, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.

What’s in it for you…

• Bonus paid twice a year.


• Superb career development with training and apprenticeships open to all.


• Free meal whenever you work.


• Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.


• Duty free discounts excluding alcohol and cigarettes.


• Access to a great discount platform, saving you money on everyday purchases and so much more.


• Wagestream platform to access your wages as they are earned.

What we’re looking for in our Deputy General Manager…

• Experienced in the fast-paced world of high-volume restaurants.


• Solid grasp of hospitality management.


• Pro at managing Profit & Loss (P&L) and Key Performance Indicators (KPIs).


• Understand the nitty-gritty of laws and regulations like Health and Safety and Licensing Laws.


• Excel in communication and leadership skills.


• Awesome at organising and multitasking.


• Plus, you're ready to share your last 5 years of life's journey, whether that's work, education, or personal experiences, and you're okay with a criminal record check.

We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices!And we are a disability confident employer. We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!