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General Manager

Incipio Group

London

On-site

GBP 40,000 - 60,000

Full time

Yesterday
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Job summary

A vibrant neighbourhood bar in Angel is seeking a General Manager who is creative and passionate about hospitality. The ideal candidate will lead a large team, ensuring exceptional service and operational excellence while driving business performance. This role offers significant autonomy and the chance to shape a unique guest experience in a dynamic environment.

Benefits

Transparent TRONC payments
Bonus package up to 10% of salary
Health insurance and gym discounts
Free therapy available
Career development opportunities
Company awards and events
Incentive trips
Enhanced maternity and paternity leave
50% discount for food and drink

Qualifications

  • Experience leading large teams in high-volume venues.
  • Strong understanding of commerciality and conversion.
  • Ability to implement structure and empower management.

Responsibilities

  • Take full ownership of daily operations and P&L.
  • Coach team to maintain high service standards.
  • Adapt quickly to changing environments and challenges.

Skills

Leadership
Commercial Awareness
Team Development
Communication

Job description

4 days ago Be among the first 25 applicants

Our General Managers arepro-active, engaging and accountableleaders in their businesses. Taking full ownership for the daily running and forward planning of their venues, people and P&L.

They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and commerciality in every aspect of their business.

The 411 is a neighbourhood bar in Angel that has a whole load to offer from private corporate hires, to Wall Street Wednesdays and Cowgirl Brunches!

We are looking for someone who loves bringing the party, is full of creativity and vibrancy.

We are looking for an impactful leader to push the boundaries of hospitality and give our guests a truly unique experience.

·Have experience leading large sized teams in high volume premium venues, preferably having led a new opening / new investment venue.

•Have full autonomy and ownership of your business including the financial conversion, people development and operation.

•Make the decisions based on what is best for the business and your team.

•Have a strong understanding of commerciality and conversion.

•See the beauty in being disruptive and ask a lot of questions.

•Be an undisputable leader in your business.

•Implement structure to all aspects of your business and empower your management team to do the same.

•Be obsessed with service standards, guest experience and people development.

•Have a big heart and want to impart your knowledge onto your team.

•Commercially courageous, ready to make calculated risks using your insight and expertise

·Take full responsibility for the health and safety of your guests and team while inside and leaving the venue.

•Coach your team to lead joyous and independent shifts and ensure high service standards are kept to, including actively encouraging your senior team to coach the team in their development.

•Be an effective leader who is approachable, honest and supportive in driving the business forward.

·Actively promote our online compliancy training to ensure the venue and our team are always compliant and safe.

•Motivate and support your team providing priceless insight into your business and your venue.

·Deliver financial and measurable targets with ownership and pride.

·Adapt quickly to changing environments, taking on new challenges.

·Communicate effectively and clearly.

·Ask for support when it is needed.

BENEFITS + BEST BITS

·Transparent and fair TRONC payments

·Bonus package up to 10% of salary based on performance against KPI’s set and agreed with General Manager

·Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards

·Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio

·Referral Bonus: refer a friend and once they have passed their probation you receive a bonus

·60% of our management teams are people we have progressed internally

·Career development + opportunity to grow and expand in this role as the business expands

·Company awards to celebrate team and regular events

·Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)·

·Enhanced Maternity, Paternity and Adoption leave

·Length in service; earn additional holiday after 2 years continuous service

·Incipio FC + Seasonal Socials

·50% discount for food and drink in all of our venues

We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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