General Manager

Honi Poke Group LTD; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their London shop. In this pivotal role, you'll energize the team and ensure exceptional service while managing business performance. Your focus on profitability, team development, and operational excellence will create a vibrant atmosphere for both staff and guests. If you're a confident communicator with a passion for food and service, this is your chance to make a significant impact in a thriving environment. Join a company dedicated to fresh, feel-good food and a great workplace culture.

Qualifications

• Confident communicator with a focus on detail and team building.
• Entrepreneurial mindset, solutions-driven and customer-focused.

Responsibilities

• Build a profit plan while managing costs and driving performance.
• Oversee stock control and ensure availability to minimize waste.

Skills

Leadership

Communication

Cost Management

Team Building

KPI Management

Job description

At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day.

As a General Manager, you’ll be accountable for the business performance of your shop.

Core Responsibilities

• Build a profit plan that keeps People, Hospitality, and Quality front and centre.
• Manage controllable costs like labour and waste to hit targets.
• Use KPIs to drive shop performance through regular review and team development.
• Work closely with your Area Manager to continuously improve performance.
• Oversee stock control and inventory management to ensure availability and minimise waste.
  
  

This Is You

• A confident communicator who leads with honesty and energy.
• Detail-focused, spotting the small stuff that makes a big impact.
• Comfortable working across all roles, from mise en place to leadership.
• A true team builder who brings people together and earns their trust.
• Passionate about food, service, and creating a great place to work.
• Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure.
• Always listening, learning, and helping others grow.
  
  

If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!