General Manager

Compass Group PLC; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Exclusive travel discounts with major

Discounts on groceries

Cinema tickets discounts

Cash rewards program

Wellness and mindfulness classes

Job summary

Compass Group PLC in Greater London is seeking a passionate hospitality leader to own and grow an office-based operation, delivering breakfast, lunch and dinner services with a focus on exceptional guest experiences.

You will lead from the front, develop high-performing teams and nurture client relationships, driving innovation while maintaining five-star standards in a fast-paced environment.

Qualifications

• A background in luxury hotels, lifestyle hotels, premium hospitality or high-end restaurant environments.
• A genuine passion for five-star service and exceptional guest experiences.
• A hands-on leadership style with a willingness to roll up your sleeves and lead from the front.
• Experience building, developing and inspiring high-performing teams.
• A passion for learning and development, with a genuine desire to help people grow and succeed.
• Strong operational and commercial awareness.
• Resilience, adaptability and a positive approach to challenges.
• A sharp eye for detail and a commitment to maintaining the highest standards.
• The confidence to build strong relationships with clients, guests and stakeholders.
• Fresh ideas, creativity and a modern approach to hospitality.

Responsibilities

• Lead breakfast, lunch and dinner services, ensuring high-quality hospitality experiences.
• Build and develop a high-performing team culture and staff wellbeing.
• Engage with clients and stakeholders to reflect top hospitality standards.
• Shape the future of a growing workplace hospitality operation.

Job description

We're looking for a passionate, service-led hospitality leader to take ownership of an exciting and growing workplace hospitality operation. Set within a stunning office environment, this role is all about delivering exceptional hospitality experiences, building a fantastic team culture and helping shape the future of a growing business. You'll lead breakfast, lunch and dinner services, working closely with clients and colleagues to ensure every interaction reflects the highest standards of hospitality. We're looking for someone who is hands-on, resilient and thrives on being at the heart of the operation. Someone who loves people, embraces innovation, and understands that great service starts with a great team.

• A background in luxury hotels, lifestyle hotels, premium hospitality or high-end restaurant environments
• A genuine passion for five-star service and exceptional guest experiences
• A hands-on leadership style with a willingness to roll up your sleeves and lead from the front
• Experience building, developing and inspiring high-performing teams
• A passion for learning and development, with a genuine desire to help people grow and succeed
• Strong operational and commercial awareness
• Resilience, adaptability and a positive approach to challenges
• A sharp eye for detail and a commitment to maintaining the highest standards
• The confidence to build strong relationships with clients, guests and stakeholders
• Fresh ideas, creativity and a modern approach to hospitality

What We're Looking For

• A hospitality leader who is passionate about people and service
• Someone who is trend-aware, innovative and excited by what's next in hospitality
• A leader who creates a positive, inclusive and high-performing culture
• A professional who treats people with respect and understands the importance of colleague wellbeing
• Someone who enjoys working in a fast-paced, evolving environment
• A natural relationship builder who is confident engaging with senior clients and stakeholders
• A leader who takes pride in delivering consistently outstanding experiences
• An individual who sees opportunity in growth and wants to help shape the future of an operation
• Someone who combines high standards with warmth, energy and authenticity

If you're passionate about hospitality, people development and delivering exceptional service, we'd love to hear from you. This is a fantastic opportunity to make your mark in a growing operation with ambitious plans and a genuine commitment to its people.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families