General Manager

Compass Group UK; City Of London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Exclusive travel discounts

Retail discounts across major brands

Cinema discounts

Cash rewards for spending

Wellness and mindfulness classes

Discounts for friends and family

Job summary

Compass Group UK is seeking a General Manager to drive service-led hospitality in a premium workplace setting. You will lead breakfast, lunch and dinner, delivering five-star experiences while shaping a strong team culture and client relationships.

The role is hands-on, demanding resilience and front-line leadership to ensure top standards and continuous improvement across a growing operation.

Qualifications

• Background in luxury hotels, lifestyle hotels, premium hospitality or high-end restaurant environments.
• Genuine passion for five-star service and guest experiences.
• Hands-on leadership with willingness to roll up sleeves and lead from the front.
• Experience building, developing and inspiring high-performing teams.
• Passion for learning and development and helping people grow.
• Strong operational and commercial awareness.
• Resilience, adaptability and positive approach to challenges.
• Attention to detail and commitment to highest standards.
• Confidence to build strong relationships with clients, guests and stakeholders.
• Fresh ideas, creativity and a modern hospitality approach.

Responsibilities

• Lead breakfast, lunch and dinner services and ensure exceptional hospitality experiences.
• Build a fantastic team culture and liaise with clients and colleagues to reflect high standards.
• Be hands-on and lead from the front, role-modeling service excellence.
• Develop and inspire high-performing teams and drive guest satisfaction.
• Shape the future of a growing operation with innovative thinking.

Skills

Hospitality leadership

Luxury hospitality

Five-star service

Leading from front

Team development

Learning & development

Operational awareness

Resilience

Attention to detail

Relationship building

Creativity in hospitality

Job description

General Manager

£50,000 per annum + Bonus

Monday to Friday

We're looking for a passionate, service-led hospitality leader to take ownership of an exciting and growing workplace hospitality operation.

Set within a stunning office environment, this role is all about delivering exceptional hospitality experiences, building a fantastic team culture and helping shape the future of a growing business. You'll lead breakfast, lunch and dinner services, working closely with clients and colleagues to ensure every interaction reflects the highest standards of hospitality.

We're looking for someone who is hands-on, resilient and thrives on being at the heart of the operation. Someone who loves people, embraces innovation, and understands that great service starts with a great team.

What You'll Bring

• A background in luxury hotels, lifestyle hotels, premium hospitality or high-end restaurant environments
• A genuine passion for five-star service and exceptional guest experiences
• A hands-on leadership style with a willingness to roll up your sleeves and lead from the front
• Experience building, developing and inspiring high-performing teams
• A passion for learning and development, with a genuine desire to help people grow and succeed
• Strong operational and commercial awareness
• Resilience, adaptability and a positive approach to challenges
• A sharp eye for detail and a commitment to maintaining the highest standards
• The confidence to build strong relationships with clients, guests and stakeholders
• Fresh ideas, creativity and a modern approach to hospitality

What We're Looking For

• A hospitality leader who is passionate about people and service
• Someone who is trend-aware, innovative and excited by what's next in hospitality
• A leader who creates a positive, inclusive and high-performing culture
• A professional who treats people with respect and understands the importance of colleague wellbeing
• Someone who enjoys working in a fast-paced, evolving environment
• A natural relationship builder who is confident engaging with senior clients and stakeholders
• A leader who takes pride in delivering consistently outstanding experiences
• An individual who sees opportunity in growth and wants to help shape the future of an operation
• Someone who combines high standards with warmth, energy and authenticity

If you're passionate about hospitality, people development and delivering exceptional service, we'd love to hear from you. This is a fantastic opportunity to make your mark in a growing operation with ambitious plans and a genuine commitment to its people.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families