General Manager

Caravan Restaurants | B Corp™; Greater London; Vor Ort; GBP 52.000 - 64.000; Vollzeit

Benefits dieser Stelle

Meals on shift

Dining discount

Leadership training

Mentoring support

Coffee discounts

Zusammenfassung

Caravan Restaurants | B Corp™ in London seeks a General Manager to lead the site, supervise teams and deliver outstanding hospitality daily. You’ll recruit, train and develop staff, drive sales and manage costs while upholding Caravan’s culture and standards from the floor.

Join a purpose-led, B Corp certified business with strong development programmes, dining benefits and staff discounts. You’ll play a pivotal role in guest experiences and team growth at a vibrant London restaurant.

Qualifikationen

• Experienced hospitality leader with multi-shift or management experience.
• Proven ability to recruit, onboard and develop teams.
• Demonstrated capability to drive sales, labor, GP and wastage targets.

Aufgaben

• Deliver hospitality experiences of the highest standard.
• Recruit, onboard and develop confident teams with clear training plans.
• Drive sales, labour, GP, and wastage targets while upholding Caravan culture.
• Manage systems (Fourth, Harri, Mapal, Workvivo) for rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/ Food Alert.
• Lead management meetings, audits and action plans.

Kenntnisse

Hospitality leadership

People development

Team leadership

Guest experience

Tools

Fourth

Harri

Mapal

Workvivo

Jobbeschreibung

Location: London
Overall Earnings - Up to £58,000 per annum plus bonus schemes

The Role

We're looking for a General Manager to join our team at Caravan.
At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You’re lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day.

What You'll Do

As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll:

• Ensure our food, drink, and service standards are consistently delivered
• Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
• Maintain property standards, health & safety, and compliance with EHO/Food Alert
• Lead management meetings, audits, and action plans

About You

We hire for mindset, not just skill. To thrive as a General Manager, you should be:

• An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance operations with people development

What We Offer

• Competitive overall earnings + bonus
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift
• 100% dining discount when visiting with family & friends
• Coffee discounts at Caravan Coffee Roasters
• Access to financial health, wellbeing, and mentoring support

About Us

At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality.
Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.