Assistant General Manager

Caravan Restaurants | B Corp™; Greater London; Sur place; GBP 47 000 - 57 000; Plein temps

Avantages offerts par ce poste

Meals + drinks on shift

Dining discounts for family & friends

Coffee discounts at Caravan Coffee Roa

Access to financial health, wellbeing,

Birthday & anniversary vouchers

Résumé du poste

Caravan Restaurants in London seeks an Assistant General Manager to support the General Manager in delivering outstanding results across people, product, place, performance and profit. You will lead from the floor, build confident teams and ensure Caravan’s All Welcome hospitality every day.

You’ll recruit and develop multi-shift teams, drive sales and standards, and manage systems for rota and payroll while maintaining high compliance. A pathway to a future General Manager role is offered.

Qualifications

• Experience leading hospitality teams and multi-shift operations.
• Ability to recruit, onboard, and develop staff with training plans.
• Strong focus on delivering outstanding guest experiences.
• Commercial awareness and ability to manage labour, costs and GP.

Responsabilités

• Deliver consistent food, drink and service standards.
• Recruit, onboard and develop high-performing teams with clear training and reviews.
• Drive sales, labour, GP, and wastage targets while protecting Caravan culture.
• Manage systems (Fourth, Harri, Mapal, Workvivo) for rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/Food Alerts.
• Contribute to management meetings, audits and action plans.

Connaissances

Hospitality leadership

Team leadership

Operational management

Customer experience

People development

Outils

Fourth

Harri

Mapal

Workvivo

Description du poste

Location: London (first 3 digits of postcode)

Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus

The Role

We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll:

• Ensure our food, drink, and service standards are consistently delivered
• Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
• Maintain property standards, health & safety, and compliance with EHO/Food Alert
• Contribute to management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be:

• An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance operations with people development

What We Offer

• Competitive overall earnings + bonus
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift
• Dining discounts for family & friends
• Coffee discounts at Caravan Coffee Roasters
• Access to financial health, wellbeing, and mentoring support
• Birthday & anniversary vouchers

About us

At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.