General Manager

Bill's - Lakeside; Grays; Presencial; GBP 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended holiday

Restaurant discounts

Career progression

Leadership development

Bonus program

Long service rewards

Discounts & incentives

Monthly incentives

Salary early access

Descripción de la vacante

Bill's is opening a brand-new restaurant in Lakeside Shopping Centre, and we’re seeking a General Manager to lead the opening team and set the tone for hospitality excellence. You’ll inspire the floor, supervise service standards, and ensure every guest leaves happy.

As General Manager, you will drive guest satisfaction, coach staff to peak performance, and partner with leadership to deliver high-quality experiences while managing costs and operations during the opening phase.

Formación

• Lead a hospitality team to deliver memorable guest experiences.
• Develop people to fulfil their potential and support career growth.
• Demonstrate commercial acumen to drive restaurant performance.

Responsabilidades

• Lead shifts as General Manager to ensure smooth operations and guest satisfaction.
• Coach and develop team members to deliver exceptional service and achieve targets.
• Drive profitability, standards, and brand experience across all shifts.

Descripción del empleo

We’re opening a brand-new restaurant, and we need a General Manager to lead our team, as Bill's get ready to open in Lakeside Shopping Centre in March 2027

Everyone Leaves Happy is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with.

When we look out for each other, support each other and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.

What we need from you (sound familiar?)

• Take the lead – you know hospitality well, have passion for happy guests and can lead a team to deliver on every shift
• Guide your team- developing your people to fulfil our aim whilst excelling in their own careers and learning. You will enjoy bringing the best out in everyone and feel proud of their successes
• Care about the business- show commercial savviness and strive to get the best out of your restaurant and take it to new heights!

Our Bill’s Benefits (the good stuff):

• Enhanced holiday for long service: 1 extra day of holiday for each year of service, up to 33 days after 5 years
• Restaurant discounts of up to 100%
• Career progression
• Best-in-class leadership development
• Performance-based bonuses for general managers and head chefs
• Long service rewards
• Supermarket discounts and industry incentives
• Monthly incentives for managers and the hourly team
• Early access to salary through Stream