General Manager

Flight Club Darts Limited; Exeter; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Flight Club Darts Limited in Exeter is seeking a dynamic operations leader to deliver memorable guest experiences while steering the business through strong financial management. You will inspire, coach and develop a high-performing team, ensuring standards, service and atmosphere align with our values of innovation, passion, togetherness and warmth.

As the driving force behind day-to-day execution, you will own guest delight, financial controls and strategic thinking to foster a vibrant, safe

Qualifications

• Experience leading guest-focused teams in a hospitality or leisure setting.
• Proven ability to manage and interpret financial performance.
• Strong coaching and development of high-performing teams.

Responsibilities

• Lead and deliver outstanding guest experiences.
• Oversee all elements of business financials with sharp cost control.
• Coach, inspire, and develop a high-performing team.
• Champion company values and create an unforgettable atmosphere.

Skills

Leadership

Guest experience

Financial control

People development

Job description

• Experienced in leading and delivering amazing guest experiences
• Fully knowledgeable in controlling all elements of the business financials
• Proud to lead by example, inspire, coach and develop your team
• You’ll be the driving force behind an experience that’s as unforgettable as it is fun. You’ll champion our values; innovation, passion, togetherness, and warmth in everything you do, while creating standout experiences that guests can’t wait to share. Leading from the front, you’ll coach and develop a high-performing team with energy and heart, owning every detail from standards to service to vibe. With sharp financial control and strategic thinking, you’ll steer the business to success while crafting an atmosphere where excellence thrives.