General Manager

David-Lloyd-Clubs; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

28 days holiday

Private medical insurance

Free club membership

Discounts on activities

Food & drinks discounts

Wagestream app

Benefits suite

Career advancement

Job summary

David Lloyd Clubs in the United Kingdom is seeking an inspirational General Manager to lead club operations and ensure an outstanding member experience every day of the week.

You will work with club support and regional management to drive best practices, develop action plans, and improve key metrics while fostering an inclusive, high-performance culture.

Perks include a competitive bonus scheme, generous holiday, private medical insurance, and free club membership for you and your family.

Qualifications

• Proven experience managing a large operational service delivery facility.
• Experience leading a large team including managers.
• Exposure to financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead club operations and drive exceptional member experience.
• Collaborate with regional management to share knowledge.
• Develop and implement action plans against key metrics.
• Foster an inclusive culture and staff development.

Skills

Leadership

People management

Operational management

Customer service

Financial planning

Job description

Would you like to join Europe's leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate General Manager to join our team!As a General Manager , we are looking for an inspirational leader to operat e our clubs. Ensuring our members have an excellent experience every day, 7 days a week.\"Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics .We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks :General Manager Bonus Scheme28 days holidayPrivate Medical InsuranceFree Club Membership* for you and your family\"Discounts on Swimming, Tennis Lessons, and Personal TrainingUnlimited 50% discount on food and drinksOpportunities for Career Advancement through internal training and development.Wagestream App : Get paid on demand !Access to our Benefits Suite .About you :As a General Manager, we are looking for someone who:Is an inspirational leader with collaboration skills.Has proven experienc e managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).\"E xperience managing a large team of employees, including Managers.\"Exposure to financial planning and management.\"A p assionate about customer service .If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from youJoin us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!