General Manager

David Lloyd Clubs; Birmingham; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Bonus Scheme

28 days holiday

Private Medical Insurance

Free Club Membership

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Unlimited 50% discount on food andDrin

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in Birmingham is seeking a General Manager to lead and manage a top-tier health and wellness club, ensuring an outstanding member experience seven days a week.

You will collaborate with club support and regional leadership to implement improvements, drive performance, and foster a culture of excellence across the facility.

Qualifications

• Inspirational leader with collaboration skills.
• Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.
• Passionate about customer service.

Responsibilities

• Operate our clubs to deliver an excellent member experience every day.
• Lead a culture of excellence and develop club actions and improvement plans against key metrics.
• Collaborate with club support and regional management to share knowledge and implement ways of working.

Skills

Leadership

Collaboration

Operational delivery

Team management

Financial planning

Customer service

Job description

£60k-£65k

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate General Manager to join our team!

As a General Manager, we are looking for an inspirational leader to operate our clubs. Ensuring our members have an excellent experience every day, 7 days a week.

Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• General Manager Bonus Scheme
• 28 days holiday
• Private Medical Insurance
• Free Club Membership* for you and your family
• Discounts on Swimming, Tennis Lessons, and Personal Training
• Unlimited 50% discount on food and drinks
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand!
• Access to our Benefits Suite.

About you:

• Is an inspirational leader with collaboration skills.
• Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.
• A passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Birmingham