General Manager

Five Guys; Birmingham; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an enthusiastic General Manager to lead a vibrant team in Birmingham. This role offers the opportunity to shape the customer experience and drive the store's success through effective leadership and a commitment to excellence. With a focus on developing your team and ensuring operational excellence, you will create a fun and rewarding work environment. The company prides itself on its family values and integrity, making it a fantastic place for those looking to grow their careers. If you are passionate about food and leadership, this role is perfect for you.

Benefits

Quarterly bonus scheme up to £14,000

Secret Shopper bonus up to £2,000

Long service Love2Shop vouchers

33 Days paid holiday

Paid breaks

Free burgers, fries and shakes while on shift

Private medical via Vitality

Life assurance

Team competitions

Employee discount program

Qualifications

• Experienced hands-on leadership skills in a fast-paced environment.
• Strong focus on customer service and team development.

Responsibilities

• Lead and manage the store team to deliver perfect burgers and fries.
• Create a positive working environment and drive team performance.
• Accountable for all aspects of store operations and P&L.

Skills

Hands-on leadership skills

Customer service

Attention to detail

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Five Guys is looking for an experienced General Manager to join one of our restaurants on the outskirts of Birmingham.

Due to the location of the restaurants, the ideal candidate would need to be able to drive and be happy to travel.

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive, and we just get it done - whatever the challenge.

REWARDS

• An achievable quarterly bonus scheme worth up to £14,000 a year
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual General Manager conference
• Team competitions - 'Fry Cup' and 'Olympics'
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands-on leadership skills
• Customer service
• Having your people's development at heart

WHAT YOU'LL BE DOING

• Expected to lead from the front and work shoulder to shoulder with crew and managers.
• Developing, leading and managing the store team while supporting the delivery of perfect burgers and fries.
• Demonstrate close attention to detail.
• Creating an awesome working environment where people are happy to come to work and have fun.
• Responsible for reward and recognition.
• You will be accountable for all aspects of your store including day-to-day operations and long-term planning.
• Drive the Five Guys culture by always role modelling our values.
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
• Spotting potential and developing your team to ensure there is a strong talent pipeline.

INCREDIBLE CAREERS WITH FIVE GUYS

• Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn't just a job - it can be a career!
• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.