General Assistant/ Barista

Kim; Melksham; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses (L2-L

Discounts and cashback

Cycle-to-work

Freedom Friday – paid charity day off

Free lunch every workday

Mental Health Charter App access

Enhanced parental leave

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers is hiring a Customer Service Assistant / General Assistant to work 20 hours per week (Mon-Thu, 9:15–14:15). You will monitor counters and chillers, keep areas clean, and ensure products are presented to high standards. You will use your customer service experience, communication skills, and food safety certificates to deliver excellent service and feedback to management.

Qualifications

• Experience in a customer service environment.
• Able to follow procedures and maintain food safety standards.
• Strong communication and listening skills with customers.

Responsibilities

• Monitor counters and chillers to keep areas clean and well-stocked.
• Provide prompt and efficient service and gather customer feedback.
• Ensure consistent cleanliness and presentation in line with principles.

Skills

Customer service

Communication

Attention to detail

Mercandising

Till experience

Food safety awareness

Health & Safety

Listening

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a GA position to work 20 hours per week from Monday to Thursday, 9:15-14:15. Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one. Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our benefits include:

• - An annual day off for your birthday!
• - Monthly masterclasses with Michelin-starred chefs.
• - Fully funded development courses ranging from levels 2 to 7.
• - Discounts and cashback at a wide variety of retail and leisure outlets.
• - Cycle-to-work scheme.
• - Freedom Friday – a paid day off to volunteer at a charity of your choice.
• - Free lunch every workday!
• - 24/7 access to the Mental Health Charter App.
• - Enhanced parental leave benefits.
• - Paid leave for fertility treatments.
• - Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website