General Assistant

The Genuine Dining Co.; Ospringe; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Canteen

Company pension

Cycle to work scheme

Discounted or free food

Company events

Job summary

The Genuine Dining Company is seeking a Kitchen GA to join its vibrant back-of-house team in a fast-paced environment. You will help deliver exceptional service, maintain a clean workspace, and support colleagues to ensure smooth service across shifts.

In this full-time role, you will assist with order taking, payments, stock, and food preparation while upholding high standards of cleanliness and customer care. A friendly, team-focused attitude is essential.

Qualifications

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Responsibilities

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Maintain a clean, tidy, and well-organized station throughout the day.
• Clean and care for equipment to ensure optimal performance.
• Support with orders of all cleaning and disposable supplies to ensure stock levels are maintained.
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills

Friendly attitude

Multitasking

Attention to detail

Willingness to learn

Job description

• Compensation: up to GBP 24784.50 - yearly

Company Description

About Genuine Dining:

At The Genuine Dining Company, we believe that great food brings people together — and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Job Description

Overview of role:

As a Kitchen GA, you will be a key part of our back-of-house team, delivering exceptional customer service in a vibrant, fast-paced environment. You will take pride in maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Maintain a clean, tidy, and well-organizedstation throughout the day.
• Clean and care for equipment to ensure optimal performance
• Supporting with orders of all cleaning and disposable supplies to ensure stock levels are maintained
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Qualifications

Skills & Attributes

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Additional Information

Ready to bring your enthusiasm for food service to a vibrant team? Become part of The Genuine Dining Co.'s journey to serve excellence!

Job Types: Full-time, Permanent

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food