General Assistant

WSH Group; Ospringe; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Job summary

The Genuine Dining Company is seeking a Kitchen GA to join our back-of-house team in a fast-paced dining environment. You will deliver friendly service, keep the station clean, and support food preparation and display.

This role emphasizes teamwork, reliability, and flexibility as you assist in stocking, handling payments, and ensuring a welcoming space for customers across our restaurants, cafés, and retail spaces.

Qualifications

• Friendly, approachable attitude suitable for customer service.
• Ability to multitask and stay calm under pressure.
• Strong attention to cleanliness and detail.
• Willingness to learn and grow as part of a team.

Responsibilities

• Serve customers to a high standard with warmth and care.
• Build friendly relationships with regular and new customers.
• Take orders accurately and process payments.
• Maintain a clean, organized station throughout the day.
• Assist in preparation and display of food items.
• Support with orders of cleaning and disposable supplies.
• Keep service areas clean and well-stocked.
• Be flexible to assist in other areas as needed.

Skills

Friendly attitude

Multitasking

Attention to detail

Team collaboration

Job description

• Compensation: up to GBP 24784.50 - yearly

Company Description

About Genuine Dining:

At The Genuine Dining Company, we believe that great food brings people together - and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Job Description

Overview of role:

As a Kitchen GA, you will be a key part of our back-of-house team, delivering exceptional customer service in a vibrant, fast-paced environment. You will take pride in maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Maintain a clean, tidy, and well-organized station throughout the day.
• Clean and care for equipment to ensure optimal performance
• Supporting with orders of all cleaning and disposable supplies to ensure stock levels are maintained
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Qualifications

Skills & Attributes

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Additional Information

Job Types: Full-time, Permanent

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food