Kitchen & Customer Service Assistant

The Genuine Dining Co.; Ospringe; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Canteen

Company pension

Cycle to work scheme

Discounted or free food

Company events

Job summary

The Genuine Dining Company is seeking a Kitchen GA to join its vibrant back-of-house team in a fast-paced environment. You will help deliver exceptional service, maintain a clean workspace, and support colleagues to ensure smooth service across shifts.

In this full-time role, you will assist with order taking, payments, stock, and food preparation while upholding high standards of cleanliness and customer care. A friendly, team-focused attitude is essential.

Qualifications

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Responsibilities

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Maintain a clean, tidy, and well-organized station throughout the day.
• Clean and care for equipment to ensure optimal performance.
• Support with orders of all cleaning and disposable supplies to ensure stock levels are maintained.
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills

Friendly attitude

Multitasking

Attention to detail

Willingness to learn

Job description

The Genuine Dining Company is seeking a Kitchen GA to join its vibrant back-of-house team in a fast-paced environment. You will help deliver exceptional service, maintain a clean workspace, and support colleagues to ensure smooth service across shifts.

In this full-time role, you will assist with order taking, payments, stock, and food preparation while upholding high standards of cleanliness and customer care. A friendly, team-focused attitude is essential.