General Assistant

WSH Group; Ash; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Work Location: In person

Job summary

The Genuine Dining Company in the United Kingdom is seeking a Kitchen General Assistant to join our vibrant back-of-house team, delivering friendly service and maintaining a clean, welcoming space.

You will take pride in accurate order handling, payments, stock checks, and assisting with food preparation, while supporting teammates in a fast-paced environment.

Qualifications

• Experience in customer service is beneficial.
• Ability to multitask in a fast-paced environment.
• Cleanliness and organisation are essential.
• Willingness to learn and work as part of a team.

Responsibilities

• Serve customers to a high standard and create memorable experiences.
• Build friendly relationships with regular and new customers.
• Take orders accurately and process payments using the till system.
• Maintain a clean and well-organised station throughout the day.
• Care for equipment and assist in stock levels for cleaning and disposables.
• Assist in preparation and display of food items with freshness and appeal.
• Keep counters, displays and service areas clean and well-stocked.

Skills

Friendly attitude

Multitask

Attention to detail

Teamwork

Willingness to learn

Customer service

Tools

Till system

Job description

Kitchen General Assistant

Pay: £24,784.50

About Genuine Dining:

At The Genuine Dining Company, we believe that great food brings people together - and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Overview of role:

As a Kitchen GA, you will be a key part of our back-of-house team, delivering exceptional customer service in a vibrant, fast-paced environment. You will take pride in maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Maintain a clean, tidy, and well-organized station throughout the day.
• Clean and care for equipment to ensure optimal performance
• Supporting with orders of all cleaning and disposable supplies to ensure stock levels are maintained
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members- teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Skills & Attributes

• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Ready to bring your enthusiasm for food service to a vibrant team?

Job Types: Full-time, Permanent

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Work Location: In person