Barista / General Assistant

WSH Group; Cambridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Canteen

Company events

Company pension

Cycle to work scheme

Discounted or free food

Job summary

The Genuine Dining Company is looking for a General Assistant to join our front-of-house team. You will deliver exceptional coffee and customer service in a fast-paced environment, craft drinks with care, and uphold a welcoming space while building relationships with customers.

This hands-on role emphasizes teamwork, flexibility to assist across service areas, and maintaining clean stations. Full-time permanent position with perks including canteen, pension, cycle-to-work, and staff discounts.

Qualifications

• Passion for coffee and customer service essential.
• Positive, friendly attitude and willingness to learn.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Serve customers to high standards with warmth and attentiveness.
• Build rapport with regular and new customers.
• Take orders accurately and process payments using till.
• Set up and maintain a clean, inviting coffee station.
• Prepare and serve high-quality coffee and beverages.
• Keep service areas tidy and well-stocked throughout the day.
• Assist in food prep and display to ensure freshness.

Skills

Passion for coffee

Customer service

Team player

Multitasking

Attention to detail

Job description

At The Genuine Dining Company, we believe that great food brings people together — and so should great workplaces. We are a people-first catering business, passionate about delivering fresh, seasonal, and innovative food experiences across our restaurants, cafés, and retail spaces. Our success comes from our genuine approach to service, our commitment to sustainability, and the personality and passion of our teams. Every member of our team plays an important role in creating a warm, welcoming atmosphere and making sure every customer leaves with a smile.

Job Description

Overview of role:

As a GA, you will be a key part of our front-of-house team, delivering exceptional coffee and customer service in a vibrant, fast-paced environment. You will take pride in crafting high-quality drinks, maintaining a clean and welcoming space, and building strong relationships with our customers. This role is hands-on, energetic, and perfect for someone who thrives on teamwork and great service.

Main Responsibilities:

• Serve customers to the highest standard, going above and beyond to create memorable experiences.
• Build strong, friendly relationships with regular and new customers alike.
• Take customer orders accurately and ensure they are delivered with a warm smile.
• Handle payments efficiently using the till system.
• Set up the coffee station with all necessary supplies and equipment for a successful shift.
• Prepare and serve high-quality coffee and beverages to company standards.
• Maintain a clean, tidy, and well-organized coffee station throughout the day.
• Clean and care for coffee machines and equipment to ensure optimal performance.
• Supporting with orders of all coffee, cleaning ad disposable supplies to ensure stock levels are maintained
• Assist in the preparation and display of food items, ensuring freshness and visual appeal.
• Keep counters, displays, and service areas clean, tidy, and well-stocked throughout the day.
• Keep seating and service areas clean, tidy, and inviting for customers at all times.
• Support your fellow team members—teamwork is essential to our success.
• Be flexible and ready to assist in other areas of service when needed.

Qualifications

Skills & Attributes

• Passion for coffee and customer service.
• Friendly, approachable, and enthusiastic attitude.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail and cleanliness.
• Willingness to learn and grow as part of a team.

Additional Information

Ready to bring your enthusiasm for food service to a vibrant team?

Job Types: Full-time, Permanent

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food