General Administrator

The Job Shop Recruitment Service SW Ltd; Torquay; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

On-site parking

20 days annual leave

Statutory bank holidays

Flexible hours

Job summary

Job Shop Recruitment is seeking a reliable General Admin / Dispatch Administrator to join the team at our Torquay offices. You will handle administrative tasks and dispatch orders to ensure accurate processing and on-time delivery.

The role requires strong organisation, customer communication by phone and email, and proficiency with computer systems. On-site parking is available; flexible hours may be considered for the right candidate.

Qualifications

• Prior administration experience preferred.
• Experience in order processing or dispatch is advantageous.
• Comfortable using computer systems and online platforms.

Responsibilities

• Answer and redirect incoming calls.
• Process and dispatch mail and B2B orders using courier platforms.
• Track orders and provide POD documentation when required.
• Take occasional telephone orders and process payments.
• Liaise with customers and respond to enquiries.
• Carry out general administrative duties as needed.
• Assist with MRP system when capacity allows.
• Ensure orders and admin are processed accurately.

Skills

Organised

Reliable

Telephone communication

Email communication

Attention to detail

Independent

Team player

Flexible

Tools

MRP system

Courier platforms

Job description

Job Shop Recruitment is looking for a reliable and organised General Admin / Dispatch Administrator to join our team at our offices in Torquay.

The successful candidate will be responsible for a range of administrative and dispatch duties, ensuring customer orders are processed accurately and dispatched efficiently.

Key Responsibilities

• Receive and redirect incoming telephone calls as required.
• Process and dispatch all mail orders and regular B2B orders using a variety of courier platforms.
• Track customer orders and provide Proof of Delivery (POD) documentation when required.
• Take occasional telephone orders and process payments.
• Liaise with customers and assist with general enquiries.
• Carry out other general administrative duties as required.
• Assist with the MRP system when capacity allows.
• Ensure orders and associated administration are processed accurately and efficiently.

Hours of Work

The ideal working hours are 9:00am-5:00pm, Monday to Friday.

However, we would consider 9:30am-3:00pm for the right candidate to accommodate school runs and other family commitments.

What We Are Looking For

We are looking for someone who is:

• Organised and reliable.
• Confident communicating with customers by telephone and email.
• Comfortable using computer systems and online platforms.
• Accurate and methodical when processing orders and administrative information.
• Able to work independently and as part of a small team.
• Flexible and willing to assist with a variety of administrative tasks.

Previous experience in administration, order processing, dispatch or customer service would be advantageous, although we would consider the right applicant with transferable skills.

Salary & Benefits

• £28,640 per annum
• 20 days' annual leave
• All statutory bank holidays
• Free on-site parking
• Supportive working environment
• Flexible hours may be considered for the right candidate